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“Went into the Diamond Bar store because I had a lot of issues with my phone. Charging cable not working right, cracked up screen protector and other things. Ryan solved all my problems and was able to get me some nice discounts for me. Now my phone looks brand new. He was very quick in installing the screen protector. Thanks again Ryan”
“Miguel, who helped us was very friendly. Offered to clean my phone, but it did not pressure me. It was an all-around good experience and financially a good investment.”
“Very happy with my upgrade here. I have been locked out of my apple ID for months not only did anais tackle that situation and resolve it she was also able to get everything restored onto my new phone. Really grateful for my experience and would recommend this store to everyone!”
“The service from Ivy was excellent. It was very convenient coming here and doing a warranty replacement. So much easier than doing it through the website and waiting for the glass to arrive. They made the process easy, convenient and the service was great.”
“Worked with Steven he was great! Gave me a good price and a discount on top of it. Finished in around 25 minutes even faster than I took to get lunch. Would recommend!”
“I was not only helped here with my new phone but given the best advice to get the best deal. Thank you anais for all the help you saved me alot of money and gained a forever customer”
“I had an excellent experience getting my phone fixed at Smartfix. I brought in my iPhone 13 Pro because the speaker wasn’t working properly, and I honestly thought it would be expensive. Every other place I checked was charging around $80 just to fix the speaker. When I came to Smartfix, Sahil took a quick look at my phone and immediately knew what the issue was.
Instead of replacing parts I didn’t need, Sahil cleaned the speaker thoroughly, and within five minutes my phone sounded perfect again. I was shocked at how fast and effective the repair was. Even better, he only charged me $15. That level of honesty and fairness is rare these days.
Sahil was very friendly, positive, and professional the entire time. He made the whole experience stress-free and explained everything clearly. You can tell he genuinely cares about his work and about helping people, not just making money.
I’m extremely happy with the service and grateful I found this place. I highly recommend anyone needing phone repairs to come to Smartfix at the Brahma on the second floor. Ask for Sahil — great service, great price, and a very nice guy.”
“Hi Steven helped me out
Most things are Chinese based still they speak English just lots of signs in Chinese ( inside the grocery store ) however it’s the area I live in.
Sick of Verizon wireless &the whole billing department is a scam. I saw the sign outside 4 lines $100 promo or 5 $120 that’s amazing my bill with Verizon has never been under $340 for 4 lines and I couldn’t do it anymore
Steven made it quick and easy literally QUICK AND EASY HELPED me switch over my phones without having to call stupid Verizon’s customer service I even got a gift this store is located inside the grocery “168””
“Excellent customer service! I came in to switch my phone plan and the team made everything so easy. They even helped me transfer all my data to my new phone and made sure everything was working before I left. The store was clean and well-organized, and I didn’t have to wait long. I’m very happy with my visit!”
“Easy, efficient, trustworthy and reliable team and business. Definitely recommend to my friends and family. I’ll be coming back to fix issues I have with my future phones or tablets.”
“My son and I went in for screen protectors. Two $20 items. Johnson didn't have them, but he offered to order them. When they came in he texted to let us know they were there and to come in at our convenience. The installation only took a few minutes and he did a perfect job. I highly recommend Johnson. Great communication. We will use him for all of our cell phone needs in the future!”
“Just wanted to give a shout out to
MS Herycel and Chris!!!
They were very helpful and patient as I was having some tech problems with my phone! The went out of there way to assisting me in getting my phone squared away!
You both personified helpfulness!!
Thank you Thank you Thank you!!!”
“Walked into the store and had the privilege of speaking with Jeremy. His customer service was outstanding — very attentive, professional, and kind throughout the entire experience. If you’re in the area looking for a new phone, I highly recommend asking for him directly. He takes his time, explains everything clearly, and works hard to get you the best deals possible. Great experience overall.”
“Qilin helped us by explaining and offering different things that AT&T has to offer. He has great customer service and I look forward to seeing him in our next visit.”
“Abimael was very professional and understood exactly what I needed which made my time there quick and efficient while we had a nice chat. Positive experience. I greatly appreciate him expertise.”
“Fast. Dependable. Affordable service. A nice guy to talk to. We found our repair guy. We had a i phone screen replaced as well as the glass on back glass replaced. An Apple Watch battery replaced. And fixed my phone speaker. All working great”
“Justin was great! He was so knowledgeable and gave me several options to resolve my issue. He was able to answer every question I had, and made sure I understood everything. Justin was super patient, as I had my 4 year old daughter with me, and did not rush me into a decision. If I ever have questions or need help from AT&T I will go talk to Justin. I would also like to note the other gentleman at the location were very nice and helpful as well. I give that store 10/10 and highly recommend it!”
“Wonderful experience in buying a new phone and transferring mysterious from spectrum to AT&T. Mark Gonzalez is the associate who helped me and he is fantastic. Great job.”
“Want to give a huge shoutout to Anthony! He came to my house & fixed my iPhone screen. With the hot weather in California right now, to have an amazing attitude & work ethic it doesn’t go unnoticed. He was very kind & diligent. Communicated throughout the day to let us know when he would arrive. Anthony was professional, informative & helpful! My phone is working beautifully again & I’m so grateful. Thanks again.”
“Stephen, help me at the Verizon store for Blanca. He was amazing. He’s probably one of the only people that knew what he was doing. It’s been such a nightmare at the corporate store in Valencia. I think he should be manager and he should get a raise. Thank you, Stephen.
I”
“Five stars for Logan! He went above and beyond to help me fix my SIM card. Even though it took a while to figure out, he remained friendly and dedicated the whole time. It’s rare to find such high-quality service. I'm very grateful for his help, thank you again Logan!”
“A great experience in this store.I would highly recommend it.The people in there really went above and beyond to help me out and resolve my issue , I will give it a five star”
“I came to leave a five star review about Edwin because wow I haven’t had such stellar customer service in a very very long time until today. He met me in a very vulnerable and emotional state with a tricky phone situation at hand. He not only was so helpful and kind but he made me feel less anxiety about everything and made sure he could find options available within my budget. He didn’t make me feel like I was an inconvenience and was so well and soft spoken: I haven’t had a great customer experience like this in a long while and I pray he is getting recognized for his hard work. Thank you for everything Edwin.”
“Payam is the best, he went out of his way to come in earlier than planned to help me get my phone running after I explained how urgent it was for me to have it on. He adjusted his schedule found the part he needed and took care of me I recommend anyone having issues with there phone drop in super fast super friendly and super fair this man works by those three standards.”
“impeccable service! i highly recommend James to work with he will take care of you and is highly efficient and very thorough. He created an experience that was seamless and is so knowledgeable. 10/10 thank you so much James!”
“We had an amazing and very helpful experience here at ATT with Ryan and Mohammad.
Ryan was absolutely amazing! He was friendly, knowledgeable, patient, and genuinely went above and beyond to make sure I was taken care of. He made what could have been a frustrating experience so easy and pleasant. AT&T is lucky to have someone like Ryan on their team. Highly recommend!”
“Sonia G was my my CC acct. Rep she was very patient with an Old Guy like me! She was very helpful and knowledgeable in all aspects of the purchasing and transfer of a new cell phone! ?”
“Great price on my iPhone13! But make sure you remember to write down or ask for your PIN number. I forgot mine and now, Metro tells me that I need to travel back to the same Metro store I originally signed up at (which is far from me now) and reset my PIN there specifically.”
“Cricket is a mobile phone company. The Chinese name is cricket, and cricket is a sport. Cricket has many branches. The Cricket branch I often go to is located on the south side of Nogales No. 1015 in Rowland Heights. The service attitude of every staff member is very good and they are very patient. There are many cheap phone plans to choose from. I didn’t know that the monthly mobile phone bill at home is very high. Since I chose this store, every month It has saved a lot of money for my family. Now we have bought a 4-line package for our family of 4. It is cost-effective and cheap, and the data is unlimited. Friends who are not using mobile phone packages to pay are welcome to come to this store and you will definitely be happy. very satisfied! ?”
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“Today I changed to a brand new 16Pro max. I am very grateful to Lili for her help. She is very enthusiastic and patient. Remember, if you want to buy a mobile phone or choose a plan, you must find Lili.”