The AT&T Store in Downey provides phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with 5G service. Customers report being very satisfied with the excellent customer service, describing employees as helpful, respectful, and patient. Reviews highlight that staff make resolving problems and upgrading devices very easy. The store is noted for being consistently clean, quiet, and calm, contributing to a positive experience that customers recommend.
First time assisted at this store by Leslie, she made me feel like family, very knowledge, kind and perfessional. Advised store manager who advised this is her first month. She is an asset to AT&T.
March 2026
Thanks for the help Jan Carlos, He provided great customer service.
November 2025
Jacob was so awesome ! He single handlely assisted 5 customers including myself 15 minutes to closing time. Serving each one of us so primo and professionally. He resolved all our issues and could not be ever so grateful. Jacob was the perfect example of great customer service. Thank you so much Jacob!
