This Verizon store in Downey offers a convenient experience for customers seeking the latest mobile devices, 5G home internet, or business services. Customers can visit the store in person or order online for easy pickup, free two-day shipping, express lockers, or same-day delivery where available. The staff at this location is highly praised for their professionalism, friendliness, and helpfulness. Customers highlight specific team members who go above and beyond to assist with their needs, providing knowledgeable support and detailed information without pressure. The store is described as clean and welcoming, with employees offering helpful tips, especially on saving money or resolving technical issues. Overall, customers report a positive experience with attentive service that quickly resolves problems and ensures satisfaction. Verizon in Downey is seen as a reliable and friendly place to get mobile and internet services, with a team dedicated to providing a good customer experience.
Cannot really rate this place, just needed to purchase a phone cord but the price was higher than the normal at $22.00. It was for someone else though who did not need cord after all and wrong part. I returned it. However, Verizon did have good fast service and were pleasant!
February 2025
Went in today to switch carriers, Mario was great! Took care of everything for me, made the switch really easy and explained everything clearly. Would definitely recommend asking for him if you’re going in to this location!
January 2025
Mario A. was very helpful and going above and beyond of all my questions with a great attitude. Happy to be a new Verizon customer . Highly recommend this location.
