Hardware Stores in Downey, CA

“I saw this place online and figured I'd give them a shot. Walked in and was immediately greeted by multiple people and made me feel very comfortable and welcomed. I was looking for a few things and they walked me through everything step by step and I never felt pressured to go one way or another. I really felt like they cared more about my project rather than upselling, which I respect a lot. Great service, friendly atmosphere and knowledgeable staff earned themselves a repeat customer.”

“Gustavo is the best he takes care of me so well. On the other hand today I got the worst customer service that I was about to take my business elsewhere. The only reason I wont take my business somewhere else is because of Gustavo and how he has treated me. Gustavo even remembered my last name and what I ordered. Ferguson better thank Gustavo for saving them customer/business. Sergio should go thru a customer service training course in my opinion. As a business owner myself I would never allow my employees to treat any customer as I was treated especially after spending thousands of dollars with ferguson in the past.”

“Diana in the main showroom was knowledgeable, very patient, and wanted to make sure we got what we wanted. Showed us several options and even customized an item for us.”

“Who hired Andres? You have a keen eye for talent. Please fill your store with more like him. He crossed paths with me at the entrance. I had a mulch exchange which I'd purchased the wrong color. The initial contact, the usual not so friendly front end customer service you don't have your receipt...blah blah...never mind that I spend thousands of dollars at this store chain yearly. Never mind that not only was I replacing with a correct color but purchasing more bags, but ok ladies, I have a broken rib and no strength to care so I will allow you to be condescending and feel important, just give me my mulch. I still have Andres. He hauled the cart with the wrong color bags to the garden, loaded now 10 bags of the right color, plus two bags of GroMulch and was ever so happy to do so. Andres stayed with me through check out and loaded my car ever so careful...and just a nice guy. "Ma'am, I love my job" The attitude amazing...the skills...amazing. Management keep an eye on this man and give him what he deserves. Don't lose him and hire more like him. To loyal Home Depot customers that read this review ask for him when you come in and commend him for doing a great job. They don't get paid enough for their hard work. To the management...hire more employees that care just like Andre.”

“Great store Excellent prices Service was solid Selection was awesome! Overall Harbor Freight is a great way to start with tools as most don't use them enough to get Dewalt or Bosh brands”

“Thank you to the associate Ricky, He is the best. He's was very helpful and attentive. He offered me a chair to sit down while my newborn and I waited for my husband to finish shopping. I will be coming back to this home Depot. Ricky thank you so much you are the best.”

“Mark Huard from the paint section department 24 was absolutely amazing. He was so friendly, had so much knowledge, and actually spent his time on explaining the answers to the questions I had. I never ever leave reviews. But Mark definitely deserved recognition for this. You guys have an amazing team player on board! Will be posting this review on Google, Yelp, and The Home Depot Survey.”

“I stopped by here to get a couple keys made. I had the pleasure of meeting Angel, an associate that works in the hardware department.While making my keys, I was able to speak with Angel about his duties at Home Depot. Angel initially started off as a maintenance staff member and kept hearing over the intercom, "associate in hardware." After continuously hearing that, Angel approached his manager about applying for that position. Fast forward several months, Angel is looking forward to celebrating his first year anniversary in working in the hardware department. His desire to assist people and ensure a safe shopping and work environment for others definitely warrants this review of his actions and abilities at the Home Depot.”