The UPS Store in Downey offers expert packing, shipping, printing, and mailbox services. The staff is hard working, super friendly, helpful, polite, knowledgeable, patient, and amazing. They provide great service and great value, getting customers in and out quickly. The store is very clean and organized. Customers appreciate the helpful service for Amazon returns, shipping, and tech assistance, noting it is a great location. The locally owned store is a reliable place for all shipping and business needs.
The people there are very helpful and always help me with questions
February 2025
I tried to do the right thing by returning a misdelivered package to this UPS Store, but instead of assisting, they just handed me a phone number to call, essentially making it my problem. Disappointing experience when I was only trying to help the person who wrote the wrong address which got delivered to mine.
July 2024
I really like going into the store and be helped right away. I will use UPS at Firestone Blvd again.
