Citi Bank, a local financial institution, has garnered positive reviews from its customers. The bank is praised for its exceptional customer service, with customers highlighting the helpfulness and friendliness of the staff. Customers have experienced efficient problem-solving, with managers and personal bankers, such as Juliana, going the extra mile to address any issues that may arise. Despite the small size of the branch, customers appreciate the overall banking experience, with the cashiers being described as friendly and helpful. However, the banking hours, which open at 10 am and close at 2 pm on Saturdays, have been noted as a potential inconvenience for some customers. The bank's location, which includes a quirky park and a large surrounding parking lot, has also been mentioned in the reviews. While the parking situation can be a bit tricky, with one-way traffic and quick-moving vehicles, the overall convenience of the location seems to be appreciated by customers. Overall, Citi Bank has earned a positive reputation among its customers, who have consistently praised the bank's personalized service, efficient problem-solving, and friendly staff. The minor inconveniences, such as the banking hours and parking, do not seem to outweigh the positive experiences customers have had with the institution.
I just recently opened an account with Citi Bank and was treated with such great customer service I had to leave a review. Even after opening my account I had troubles with my card the manager and Joann helped me take care of the problem. Juliana was my personal banker who opened my account and was so fun and pleasant to... read full comment
December 2022
I get excellent and personal service every time I come in. I enjoy seeing familiar friendly tellers.I’ve been going to this branch for a very long time.
November 2020
Patricia helped me with my problem, was very nice and patient person.parking space is nice and clear early morning and clean place.
