The Xfinity Store by Comcast in Dublin, CA, located at 4104 Grafton St, offers a variety of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this location. Many reviews highlight the efficient service and friendly staff. Visitors appreciate the minimal wait times, often around 5-15 minutes, and the professionalism displayed by the team members. One customer noted that despite being busy, the staff remained welcoming and helpful, ensuring a quick and pleasant experience. However, some customers have expressed concerns regarding billing issues and the quality of internet service in comparison to competitors, indicating they felt overcharged for lower speeds. Despite these concerns, the store has received praise for its customer service, with multiple reviewers stating that their questions and issues were resolved effectively in-store, something they found difficult to achieve through phone support. Overall, the Dublin Xfinity Store is recognized for its helpful staff and efficient service, making it a valuable resource for local residents.
Believe it or not, very fast service was in and out in ten minutes
April 2024
No Comment... I bought a Roku so I don't need them anymore
March 2024
Helped a parent return cable WiFi equipment. Be sure to get checked in as it's first come first serve assistance. Minimal wait time, maybe 5-7 minutes. Destiny was helpful and possessed good communication skills, good customer service. We were in/out in about 15 minutes.
