“Jacob helped me transfer 3 numbers from my previous carrier to Verizon and add one more number to make it 4 BYOD for $100 of the unlimited welcome plan. No hassle no hidden fees, everything done in 25 minutes. My 2 own devices cannot be distinguished online and Jacob helped me out. Clearly he is very good and I strongly recommend him! My last 2 trips in ATT and cricket are way slower than Jacob!”
“I went into the store to lower my cable bill, which was accomplished. Then, with no pressure, they said they had reasonable phone plans that offered the same plan as Verizon. I couldn't refuse, so I changed phone providers while I was there. The staff very patiently helped me through the swap, and with significant savings too. Shout out to the staff for helping me through the process.”
“I turned in a phone that I wasn’t expecting to arrive at my home, and then came to find out my husband had ordered it without my knowledge. We ended up having to go back to get a new one. Ali and the manager were extremely kind with my initial encounter, extremely helpful, knowledgeable, supportive. I really felt taken care of like a friend- he greeted me in immediately, looked me in the eye, asked about my day and job, and even went to open the door for me upon my exit. Then, Ali went out of his way to find out how to get a new, better phone for us. He tried to problem solve, called us to come up with a better solution, and even stayed late for us. He was above and beyond, and I would hire him to work for me in a heartbeat. It’s people like Ali and moments like these that make me feel better about spending a little more to stay with Verizon.”