Credit Unions near East Palo Alto, CA

27 locations found near East Palo Alto
View Map

“I used San Mateo Credit Union Auto Shopper and had an amazing experience. I was assigned Clint as my personal shopper and couldn't have asked for a better experience. I wish people knew about this service that the credit union offers. I'm so glad Patricia Reynoso from the EPA branch told me about it. Thank you San Mateo Credit Union!”

4.1 Good12 Reviews

“I recently opened an account with KeyPoint and had a pleasant on site experience. Dema helped me out and even stayed late to finalize my account. Thanks for your patience, I highly recommend the customer service!”

4.7 Superb68 Reviews

“Love this credit union. Member for 32 years. Smaller CU but they make up lack of size with great service. Man, I get treated like a real person. They have services that meet most of my needs. Rochelle, Anita, and Bob are amazing. I rarely get to their branch but when needed they have been very supportive.”

4.9 Superb17 Reviews

“All the staff are so nice and friendly and very helpful. Lhyra Saguid is one of my favorite because she always has a good attitude and always greets you with a smile”

4.8 Superb16 Reviews

“I have a savings account and 3 mortgages with StarOne and they never fail to delight me. I just visited a branch to get some crisp bills for CNY and when I mentioned to the teller what it was for, he offered me red envelopes that they had onsite! This type of personal experience is delightful and I doubt you'd find at Wells Fargo or Bank of America.”

4.6 Superb22 Reviews

“I had the pleasure of working with Jose Vasquez from the Redwood City Branch - he was extremely helpful and provided excellent customer service. I was applying for a new loan, and the process was seamless, literally took less than 30 minutes from start to finish and the funds were already in my account the same day. Highly recommended!”

4.7 Superb16 Reviews

“I have been a business and personal customer since 2017. Spoken to numerous personnel including managers about raising the amount I can deposit via the mobile app. Ben Gomez got the job done. Moving forward this will save us a lot of time as we were going to change banks. (Business)”

4.7 Superb15 Reviews

“Just a couple of days ago, I walked into the Stanford campus SCFU branch for the first time. within short moments was accosted and invited by Michelle Matias to an office to assist with my planned deposits. I was confused about CDs versus money market accounts and mostly about liquidity of cash. Michelle was not only knowledgeable but with clarity, she helped me make wise and informed decisions. It may be true that a lot of this information is on the web, but I need my questions answered directly without "FAQs". Michelle is a personable bank officer, who provided personal attention and with meticulous attention help me complete my tasks. Now, with hindsight, I feel and remain comfortable, relieved and reassured. Thank you, SCFU for having such a well-trained staff. Bravo.”

4.5 Superb27 Reviews

“I tried to open another CD account in *** Meriwest branch, but the staff there didn't have time for me, so I had to find another Meriwest branch, the Sunnyvale branch, and scrambled in a hurry to get there. Luckily, I made it 20 minutes before closing, and beautiful Mirna opened my new CD account with a lovely smile.”

4.4 Superb29 Reviews

“Jennifer is the very very best. She is thoughtful. She is amazing. You can ask her any questions she will help you.She gives me the best advice and works the hardest for me.”

4.3 Superb30 Reviews

“I have been working with Steve Bowles with my banking needs, and he is very knowledgeable and helpful. the staffs treats their customers with respect and they go out of their way for their customer.”

4.4 Superb16 Reviews

“As an Event promoter I needed to get cash for an event near the VA, The person in that location was by himself at that moment but He was able to multitask and get the line moving. I've had an idle savings account there but after Speaking to Adrian a learned about the benefits of a Home Equity line of credit which i applied for and he made it easy from begining to end. Thank you for helping.”

4.5 Superb8 Reviews

“I have been banking with Star One Credit Union in the past several years and I am very happy with them. My mother and my son also opened accounts at Star One upon my recommendation. I feel Star One is way better than any of the other major banks we have banked with in the past - Wells Fargo, Chase, and Bank of America. Star One's savings rate is much higher than the major banks, and I don't need to worry about being hit with high fees. Plus they offer very friendly service at the branch with a personable touch that has been lost at the big banks. Recently the tellers at the De Anza branch helped my mother with an IRA account transfer to a brokerage firm. The contra firm demanded various documents (even though the information was included in the statement submitted), and was not being responsive to inquiries. Urmila and Charlton worked with Lina in the IRA department to fulfill the contra firm's requests and got the account trasferred successfully. My kudos to them for going above and beyond to help a customer.”

4.2 Good13 Reviews

“I've been a member of SFCU for about 20 years. The Customer Support has always been above par. My most recent encounter was no different. My son and I were helped by 'Jenny' at the Palo Alto branch. She took the time to help us with our accounts, answer question, and explain to my son, in great detail, everything he needed to know about credit cards and his options for saving money. We never felt rushed, and she had clear answers for all of our questions. You can't ask for more than that in a banking experience. Note: I only give four stars because I have to drive an hour to visit the nearest branch. But I realize that's not their fault.”

4.1 Good57 Reviews

“3 cheers for James Teaney! He was SO patient, kind and helpful as I was trying to assist a family member with their banking needs and my own as well. He helped navigate a complex issue I had been trying to resolve for days. THANK YOU James and Provident!”

4 Good39 Reviews

“I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.”

3.9 Good15 Reviews

“This is by far the best Patelco branch! I want to take this opportunity to thanks Ms Glenda Tumangan! She is the best! Knowledgeable, will work with you, no discrimination. She is so light to talk to.. call them now! What are you waiting for.. GOOD RATES..”

3.9 Good45 Reviews

“Hi, I've been considering becoming a new member since I have been with 2 different banks. what are the benefits? between banks and credit unions? especially with you guys.”

3.8 Good20 Reviews

“We came in on a Saturday afternoon without an appointment to do name changes across our 15 accounts, and Melanie spent over an hour helping us through the process with unfailing patience and kindness. When we hit a roadblock, she figured out a creative solution to allow us to get the job done anyway. Could not recommend Melanie, or SFCU more highly. Thank you!”

3.6 Good9 Reviews

“My husband is a member, every time he goes the service is great very friendly staff, last week he went to make his car payment and was helped by James Newson he was very knowledgeable about the different services and gave my husband an offer to get a credit card without pressure my husband applied and was approved, James thank you for your service and knowledge.”

3.8 Good28 Reviews

“very kind helpful and also a very good Communicator answered all the questions I needed and more without making me feel belittled or ignorant so I appreciate your service”

3.7 Good23 Reviews

“Brian C. is an excellent employee; he is helpful, cordial, competent, and respectful. His GREAT customers' services need to be recognized and commended. Thank You, Tech CU @Palo Alto !”

3.4 Good10 Reviews

“i am so glad that i move with Patelco for my loan and others. each and everyone staff member at branch is so helpful along with Kamran Hazemi branch manager providing his complete guidance”

3.6 Good30 Reviews

“I've been a member of MY Credit Union for over 40 years. Started when it was Ampex CU. I felt compelled to recognize this wonderful business. My entire family utilizes their various services. Ryan Rice is a wonderful employee who works at MY Credit Union who has demonstrated exceptional customer service. At one time, there was an issue with my account. Ryan went above and beyond to resolve my issue and to isolate the root cause. Thais is only one example of the type of personal care and services that this business provides. I truly enjoy doing all of our banking there!”

3.1 Average12 Reviews

“Wow! Such great service from Eligo, Financial Services Advisor. Very helpful, patient and nice. He gets an A+ for customer service. San Mateo Credit Union you are lucky to have such a great employee.”

2.7 Average9 Reviews

“I just finished a contract position as a Member Service Representative at CEFCU. I must say that they whole staff over there is the definition of "benevolence." They treated me as if I was one of their own. They really care about their members. They go out of their way to help the members with whatever they need. They are professional, yet kind.”

3.2 Average19 Reviews

“As a first-time homebuyer, the journey to securing a mortgage can often be daunting and overwhelming. However, my experience with Star One, particularly thanks to Mital D, the Loan Processor, turned this journey into a seamless and remarkably stress-free process. With a tight two-week deadline to close on the house, Mital demonstrated exceptional professionalism and efficiency that far exceeded my expectations. Mital was not just a loan processor; she was a beacon of support, available all the time to answer any questions and guide me through every step. Her proactive approach meant that everything was processed well in advance, ensuring there were no last-minute hiccups. Her communication was clear, precise, and incredibly helpful, providing me with detailed lists and to-dos that made the entire process transparent and manageable. What truly set Mital apart was her sweet demeanor paired with her efficiency. It's rare to find someone who combines such warmth with professional competence, making what could have been a stressful experience feel reassuring and straightforward. I cannot recommend her services enough to anyone looking to navigate the mortgage process with ease and confidence.”

3 Average20 Reviews

Related Categories