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“Sales Rep Johnny and the office manager made an impossible delivery happen. They were professional courteous….everything customer service should be but lacking in other rent a center stores I’ve dealt with in the past. Definitely going to refer my friends and family to the El Cajon Main Street location!”
“I really appreciated the above and beyond customer service I received from Kathy at the check out line. Her warmth and kindness was something I wasn't expecting but so appreciated. My interaction with her had a lingering warm feeling I was able to take with me when I left the store. Thank you Kathy!!!!!!”
“Bill W in flooring was amazing in ensuring that I had everything that I needed for my project. I really appreciate you Bill, I hope you have the best day! I've had nothing but great customer service in each department here.”
“This store rocks! Great plumbing advice. We took in a plumbing part that disintegrated in my hand. He Identified the disintegrated part and got it for us. Plus other stuff we needed for the fix. When we got home it was that easy. It was that easy! 5 stars”
“Jennifer R is the absolute best Home Depot employee I have ever encountered!! She truly cares, goes above and beyond, and is extremely knowledgeable. Home Depot needs more employees like her, truly lucky to have her on staff. Thank you again Jennifer!”
“Super helpful guys at the store. I brought in a broken refrigerator fan motor and didn't have the refrigerator model number (the ID card was too deteriorated to read) and the part number on the broken fan motor was also too aged to read. They went through a bunch of their parts in the back till they found the match for my busted motor and it worked! Really glad to have a store like this in my area.”
“I have not been in this best buy for a long time. I had to return an item that I had ordered online. The customer service given today was top knotch for a electronic retail store. The gentleman today, dont know his name, worked afternoon shift 330pm was standing in front of a table in front of the entrance door is the reason for the 5 stars. Very welcoming, very kind in greeting each customer when the door opens. Very positively enthusiastic , definitely good vibe customer service. Shout out to him and the girl at return desk is ok, nice and quick”
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“Nicole in the holiday department is absolutely amazing! She worked tirelessly as a one-woman team to help me find exactly what I was looking for. Even during the busy holiday rush, she went above and beyond to track down the last Bluey inflatable and made sure it got to me. Her dedication and friendly attitude made my shopping experience so much better. Nicole truly deserves all the praise for her hard work and excellent customer service. Thank you, Nicole, for making the holidays even more special!”