Caliber Collision is a leading collision repair provider committed to excellence. The shop is clean and nice. The team includes highly skilled certified technicians with state-of-the-art equipment to handle everything from minor dents to major collision damage, getting customers back on the road quickly and safely. Services include expert auto body repair, dent removal, and fender repair, all backed by a limited lifetime warranty. The customer service at the East Main location in El Cajon is frequently described as phenomenal, fantastic, excellent, and the best. Multiple reviews highlight specific staff members at the front desk and as service advisors for being highly helpful, informative, professional, respectful, compassionate, and patient. They provide full attention, do not rush customers, and explain the process clearly. The repairs themselves result in cars looking brand new. Customers report excellent experiences, getting in and out with no time wasted, and would not hesitate to recommend Caliber Collision to friends and family.
Excellent repair company. Customer service with Ryan was fantastic. Between the customer service of Nica at the front desk and Ryan my service advisor and the repairs done to my car you won’t find a better place. Caliber Collision on East Main in El Cajon, is a clean, nice shop.
August 2025
Excellent experience n the receptionist nica WOW marvelous with her service great attitude well ment to say awesome attitude the patience she has is just marvelous will definitely come again thanks to her n of course the rest of the service.
August 2025
The customer service is amazing here, Nica at the front desk is friendly, and the service advisors are all wonderful.
