Victra is a Verizon Authorized Retailer located in El Cajon, CA, dedicated to providing the best experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories, all supported by knowledgeable and friendly staff. Customers consistently praise the exceptional customer service, noting the polite and professional associates who assist with every detail of their purchases and device transfers. The quiet atmosphere allows for thorough discussions and informed decisions. Many reviews highlight specific team members for their expertise and ability to secure great deals, including lowering bills and providing excellent recommendations on phone protection and plans. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable manner, ensuring customer satisfaction at every visit.
Verizon in Parkway Plaza . was a great place to get new phones. Hannah the manager is knowledgeable, professional and kind. She helped out my husband and I with care and patience
May 2026
Verizon store associates were kind and professional. Unfortunately when I took the equipment home, the cell phone bars and Verizon gateway internet speed was not as expected. The store helped me returning the equipment. They were always professional and facilitated everything. Hanan helped me.
May 2026
Wait time was less than 15 min. I got a new phone and a new plan that saved me $50. Thanks Moe!
