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“Rebecca is amazing!!!! I was having a hard time looking for a chase location that does notary. I called multiple locations and walked into several different locations near me and no one seemed to want to help. We went to this location and I was helped by Rebecca and immediately got to work and go me an appointment the following business day. I can’t thank her enough for her help!!!”
“My experience every time is a 10/10 because of one teller in particular Alfredo. He always greets me with a warm smile and always willing to help my grandmother and I with anything we need and is very patient. Thank you Alfredo keep up the great ? work!!”
“The New Bank Manager Ms. Taylor Is AMAZING And Assisted Us With All Our Business Banking Needs. We Look Forward To Partnering With Her In The Future. We Hope She Stays Around She's Amazing And We LOVE Mechanics Bank.”
“Not sure why the reviews are bad. My husband and I visited this location about two months ago and Ashley was super helpful and patient with our many requests and inquiries. Other staff were helpful as well even during crowded times.”
“Drive thru ATM is ok but don't come here at 11am in a weekday. Obviously everyone is coming during lunch but wouldn't you staff accordingly? Why don't banks have a "take a number" ticket system so elderly customers can sit instead of standing in line. Let everyone just relax until their number is called. Khalid is awesome - was very nice trying to help my father with his credit card payment.”
“My bank representative Alexis is absolutely great! She always shares her financial knowledge,
is very resourceful, and makes financial sound account suggestions. She went above and beyond and helped my family tremendously when our accounts were breached. Thank you so much Alexis. Words can not express our family's gratitude. Stellar Work! Job well done.”
Open 24 hours
11100 San Pablo Ave, El Cerrito
Banks
“Cool Western Union when all others like Walgreens closing at 1:30..or other check cashing places are down..it's my 3rd option when regular spots ain't working ..never a problem with nice service.”
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“Still seems to be a fine bank, but I do almost everything online. Their recent offer of savings accounts was in fact what I wanted but kept forgetting. The transition when Bank of the West was acquired was a little rough, UI and API access was tricky The North Berkeley location is great, with the small parking lot, especially nice for disabled customers. When they were Bank of the West, I liked seeing the local merchants come in to bank, depositing cash and talking with the staff. The people were helpful, I hope they're still there. They don't send tons of paper or electronic marketing messages.”