“I had a great experience at Verizon El Cerrito with Ben after the Verizon phone representative was unable to set up my new phone and new line AND inactivated both phones. I called back to Verizon and waited almost 2 hours on hold and finally hung up. I came into the El Cerrito store and Ben solved everything. He was professional, knowledgeable, friendly and discussed other issues like extending battery life for my new phone. I highly recommend Ben and this store in general. A thousand times better than getting help on the phone.”
“Larry is an absolute G. Super helpful, informative, cool chill demeanor. I walked out with an iPhone 17 pro and a new plan. 100% will be coming back to this store for my needs.”
“i’m here often, been coming for years! great workers who’re always kind to me. always a pleasant experience coming here and i’ve made some great memories here.”
“Beto, the store manager, was super helpful when I came in, he understood my situation with my account and was patient and quick to help, I felt really relieved when he helped. Thank you Beto!”