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“Stephanie was the greatest. She was such a help and so informative answering all my questions. Letting me know ottrbox doesn’t make a case for the phone I just purchased. She is a hard worker and so helpful.”
“Absolutely AMAZING experience with Christian! I switched 4 lines from T-Mobile to Verizon and not only am I saving a ton of money, but I also got free phones, which was unbelievable.
Christian helped with EVERYTHING from start to finish and made the entire process smooth, easy, and completely stress-free. He’s incredibly knowledgeable, patient, and genuinely cares about helping his customers. This was hands down the best customer service experience I’ve ever had.
If you’re coming here, only ask for Christian — he is truly the best!”
“This store is always my go-to. They helped set up my FirstNet account and saved me over $60 a month when I switched. I even drive from Elk Grove every time I need help with anything AT&T-related—definitely worth it!. ASK FOR DJ!!!”
“We visited this location today and were very impressed with how helpful and kind all the employees were. They did everything they could to solve our problem. From now on, I will only come here. Thank you!
03/05/3026”
“This is the second time I’ve come to see Danielle at this location. She is the best! We got exactly what we needed and she made sure our plans and services were all up to date. 10/10 recommend. Thank you!!”
“Randall and the staff here were great. I stopped by to get a new phone, it was scheduled for next day delivery. After 3 missed deliveries, FedEx and AT&T customer service were not very helpful in finding a solution. I stopped by the store again and Randall came up with a couple solutions and were far more helpful than customer service. I cannot recommend this location enough!”
“Christian helped me throughout the process - which included my needing to “un” freeze my Experian credit info. (No small task in these days of bots answering the phone!) He carefully explained everything and made sure I understood each and every charge - as well as some introduction to the phone. I’d recommend any time….”
“Great service with Blake!!! Very friendly, knowledgeable and helpful A+. He was amazing!!! Helped us solve several problems. Much appreciated. Definetely recommend this place!!”
“This gadget store is awesome!! Great customer service. He goes over and beyond for his customers. I’ve been goin here for years!! Prices are great and if they don’t have something they will order it for u if they can.”
“Came in because I i busted up a charger for my samsung watch.Wanted to see if they sold any, they were all out but the worker Michael was able to find an old one that was no longer in use
And gave it to me, talk about great customer service. So happy I switched to T-Mobile and get this kind of
Help from employees”
“Wonderful experience today at the Palladio location with Stephanie ! Very quick to help and patient! Unbelievable tenacity to make sure my problem was solved while making me feel not rushed to get out the door with my issue unsolved. Walked out with a new phone loaded with all of my previous data all ready to go!!!”
“Ali was the representative that helped me. He was so professional, knowledgeable, & friendly. He made my entire experience of buying a new phone a pleasure! Thanks Ali!”
“Exchanging my obsolete internet gateway for the offered one was about as easy as it gets. The T-Mobile crew at the store on East Bidwell near Blue Ravine was very helpful and patient.”
“Its a little after 6pm on 11/13/20. I just left this Wal-Mart location, it is the first time in a while that I have shopped at Wal-Mart. I have to say although the shopping experience was great....I am giving this review because of an employee named Roberta who helped me at one of the shop and go check out lanes. I was struggling a bit and I noticed not only was she helping others, but she went above and beyond to help me...and quickly! Perfect example of what great customer service should be!”
“Today I visited T-Mobile because I needed help with my phone. Unfortunately, I didn't ask the name of the lady who solved my problem. It was one of the best service experiences of my life. She's very respectful, responsible, professional and pleasant to communicate with customers. I will definitely recommend this place to my relatives and friends.”
“I was having a crazy hard time talking to Verizon customer service over the phone to get anything resolved. It took me over 8 days to get any cell phone use. I was super frustrated and went into the actual Verizon store and Doug the Manager saved the day! He was patient, professional and understanding of my situation. He stayed on the phone with customer service for me for almost an hour and took care of it. You are the best Doug... I really appreciate your help!”
“My technician Ira did a fantastic job. He was friendly, personable, positive and walked me step by step through the process to setup an account and get equipment for my new home. If I have to go back to Xfinity for anything else I hope to work with Ira again, it was a really pleasant experience.”
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“It was super easy to talk to them, they were able to fix my problem very quickly and informed me about all the deals with the phone I was looking at. very good customer care”