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10AM - 12:30PM 1:45 - 5PM
20 Ave Portola, El Granada
Post Offices
“Wow. The negative reviews are a cornucopia of self-importance and neurosis rarely seen outside of a Starbucks line. The truth is that everyone who has worked at this post office in the past dozen years is nice and helpful. The patrons I've had occasion to speak to are also very friendly. Luckily, I never encountered any of the negative Yelp reviewers.”
11AM - 4:30PM
215 7th St, Montara
Post Offices
“I appreciate the work of my local post office in montara California. Felix and Curtis are awesome, friendly and always helpful. They are and extension to the community.”
“I came in at 4:55pm with a 25lb box, no shipping label, and no idea what service to use. They close at 5:00pm and I had full confidence that I wouldn’t get any help and would have to come back another day. I was so wrong! I was next in line and the clerk who took care of me was awesome. I said “I need help” to which he replied “I do too!” After a quick chuckle I told him I just need tracking, speed doesn’t matter. He gave me the cheapest option and got my label ready for me (the package to its destination in 2 business days for $28!). I was back in my car by 5:00pm. Every interaction I’ve had at this location has been very pleasant and the staff has been super helpful, knock on wood! That’s why I keep coming back to this one.”
“First time at this PO. Mind you, I've been to many, because I mail packages back home a lot. It was small but had all the necessary supplies for shipping, even a couple of local cards. Michael is not too friendly. I'd describe him as serious but polite, and that may have to do with him probably being the only clerk there. If you don't mind waiting and in no hurry, it's convenient for those of us who live in the area. He's a huge Warriors fan! From all the fan gear posted. Bay area sports represented, of course!”
“Everyone was pleasant and helpful. I had to do my passport application. It wasn’t crowded, they took my picture, had to do it again because it was a little blurry. Whole thing took less than twenty minutes.”
“Had to look into a package that was clearly never sent in the first place Emplyee Hnin Yee helped me get to the bottom of it quickly and with a speedy response. Also have been receiving packages for years with no complaints as well as sending them out. Keep up the Good work ??”
10:30AM - 1PM 2 - 5PM
820 Stanton Rd, Burlingame
Post Offices
“I can't say enough good things about the United States Postal Service! They have been consistently reliable in delivering my mail and packages. Their staff is always friendly and helpful, and I appreciate the excellent customer service they provide. I have complete confidence in USPS to handle my important mail securely and promptly. Their commitment to service excellence makes them my go-to choice for all my mailing needs!”
“I've definitely had bad experiences at post offices: long lines, rude/impatient staff, random fees etc. This time was a lot different. I was trying to intercept a package before it was returned to sender for insufficient address(my fault). Raymundo was able to identify that the package was moved to a facility nearby to be sent back and he made a call for me. He found someone who was able to connect me with my package and was overall super helpful. Shoutout to my guy for the excellent work.”
“Some of the most nice and fast, kind postal employees ever. Thank you!!
Folks posting one star reviews do not have an idea of what bad service looks like.”
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“I want to give a shoutout to the USPS in El Granada, especially Postmaster Ron De Leon. He was a lifesaver with a recent issue I had. After I reported a missing package, Ron jumped into action and resolved it in less than 24 hours! He even personally called to update me. This experience has really changed my view on using USPS for important shipments. Big thanks for the outstanding help!”