Hardware Stores in El Monte, CA

“Thank you so for excellent recommendation of exactly which hose nozzle I needed. I do not know anything about house nozzles and I absolutely appreciate it the service. Now I can reach the backyard from the front yard and water everything perfectly! This was a great choice instead of going to a major place. The selections were in abundance thank you guys so much!”

“Great customer service. They all very nice are always willing to answer any of your questions you might have. I've been coming here for many years and their prices are great! Always a pleasure doing business with them”

“Friendly, quick, affordable. I’ve been having trouble with my car key and even though it doesn’t have a chip, I was quoted $200.00 - $350.00 for a new one by every locksmith I called, including AAA. I came here and they duplicated my key for $4.99 in less than 10 minutes. THANK YOU”

“This is to acknowledge Sophia and Liz who helped us with our washing machine purchase. We had an issue with the one we originally purchased (the detergent compartment was blocked by our sliding dooor). Both ladies were super patient with us and explained pros/cons. Sophia actually gave us a little discount for having to coming back to the store. Hopefully, all goes as smoothly this Saturday when they haul away our old one, the one we originally bought and install the new one. Thank you girls!”

“I purchase purchase items from Jansen's all the time. I'm not a contractor but Jansen has everything I need for my home and apartments. The selection is great and the customer service is awesome.”

“I am very appreciative of the Manager Kamram for her accommodating and helping us with the paint we had problem with. She allowed her paint dept. to help us with our paint. The paint dept. Yesenia spent a lot of time and effort to help us get our paint mixed and matched as best as possible. I want to say: This Home Depot has got a couple of very good employee: Specifically Manager Kamram and paint dept. Yesenia. Please thank them for all that they do for us customers.”

“Artech Building Plus is THE place to go if you're looking to renovate or add a few new additions to your bathroom. The selections here are huge and cheaper than Home Depot or Lowes. They also carry locks, door handles, etc. as well. Since this is a family owned business, service is great and the owners are very nice and helpful when it comes to picking out something you're looking for in particular. The owner, Robert, also draws blueprints for houses and buildings if you're looking to get a larger project started. Highly recommend Artech for any bathroom renovation projects!”

“First off, let me clarify where I am applying the 5 stars, it's not for this specific location but more specifically it's for the service I received from Brenda (cashier/associate/representative) from this Home Depot. I don't want to nor do I feel the need to write a review for this or any Home Depot location because each associate encounter I interact with is either a "hit or miss" in terms of assistance or knowledge/experience. Today was very different, the service I received from Brenda validates that there are still "great customer service" representatives out there! How do I know this?! In my younger years, I worked for an employer (banking) who prides themselves on "customer servive" and therefore felt the need to conduct special customer service training at least once a year and on the weekends. I'm not sure if they still do this. Anyhow, there were certain points from this training that I noticed/received from Brenda. As I was waiting for the "cash line," I witnessed the cashier finishing up with a customer and began to close her register (cash tray out to balance cash vs receipts). She noticed me waiting, and instantaneously put her cash tray back into the register as she called me over. She then proceeded to give me a warm welcome, nice greeting (pleasant tone), eye contact and a smile (can see the smile from her eyes eventhough she's wearing a mask). I asked her a question (about returns), she answered it by stepping away from the plexiglass (for me to hear her better) and pointed in the area where I could do the returns if need be. Then, she rung up my purchases, which came out to $21.51. I gave her $22.00 in cash, she grabs an extra penny from her counter, gives me $0.50 back. I don't know about you but I dislike holding the extra pennies, so I thought this was a very nice gesture. Then, she handed me a bag with my receipt inside, and told me to have a nice day. Again, with eye contact, a smile, and a pleasant tone. From now on, this will be my Home Depot of choice, and I'll always be on the look out for Brenda's assistance!”