DoubleTree by Hilton Hotel LAX - El Segundo

Hotels
Hours: DoubleTree by Hilton Hotel LAX offers a convenient and generally pleasant stay for travelers. Guests appreciate its friendly and helpful staff, along with the clean, comfortable rooms that feature details like very hot water for showers and modern amenities. The location is praised for being close to the airport and near the train station, making it easy for guests to get around. The hotel has a large, clean gym with Life Fitness machines, and the outdoor pool area is enjoyable, though it was too cold to use during the winter months. The restaurant and bar receive positive comments for their delicious food, especially during happy hour, and the breakfast buffet has been highlighted as excellent. However, some issues have been reported. There have been hardware problems, including a faulty bathroom door lock and small garbage bins, which caused inconvenience like trash bags left on the floor. Some guests experienced delays with room readiness upon early check-in, leading to missed plans. The airport shuttle service has been irregular, and there were complaints about lukewarm water in the shower on one visit. Additionally, there is inconsistency regarding breakfast policies, with some guests expecting complimentary breakfast as Hilton Honors members, only to be charged extra. Despite these issues, improvements have been noted, and many guests find the hotel to be a good value with a welcoming atmosphere. Overall, DoubleTree LAX provides a comfortable stay with friendly service, though some operational aspects could be enhanced.

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1. El Segundo, California