Customer service is suck Gabriel front service man very rude no greeting looking jerk don't know Customer service seems like working in 1
February 2024
Terrible customer service. How is it possible that the hotel canceled my reservation because I arrived at 4AM when I called them a few hours ago to let them know that I will arive late (Spoeken with Gabriel) ? My travel agent also called them TWICE the week before.Do better.
February 2024
We had a really nice experience here. Our room had an issue with the bathroom door and the front desk had it fixed while we were at dinner and extra towels came super fast. The room was tight for 4 adult-sized humans, but worked fine. Everything was clean and the balcony was a nice add-on. Breakfast was good.