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“"Moe" was the young man who helped me and did everything and beyond to make sure I had what I was looking for and also helped me out with my other phone functions. I can be a huge pain but he still didn't kick me out until i knew what to do. Amazing and awesome young man. Great asset to the work force!! Thanks again Moe.”
“Call the store to see if I was able to move my service over to prepaid. Eddie answered the phone great customer service I came in to see him. I was in and out within 30 minutes. He set me up with the phone went over all of the home products that they offer.
If you need anything from AT&T, Eddie, your guy”
“I was looking for a screen protector for a month now and decided to take the plunge and went to this store. The filipino guy named Rico helped me with my inquiries. 5 star customer service. Highly recommend this store for screen protector.”
11AM - 5PM
8145 Elk Grove Blvd #20, Elk Grove
Mobile Phones
“Not entirely sure how this occurred, but someone here was incredibly kind and efficient in helping my mom with her cellphone. Kudos to the folks at Cricket and many thanks!”
11AM - 5PM
8126 Sheldon Rd #120, Elk Grove
Mobile Phones
“This is my second phone getting from this location and can say that everytime the customer service is the best ive received. Especially moe he is always helpful ans works with me no matter my budget. Definitely recemond the store and him”
“The representative Mahi assisted me with a phone line transfer from AT&T to Verizon. She quickly and expertly facilitated the process and resolved my issue. Thank you for providing excellent customer service, and a great demeanor!”
“The customer rep Jocelyn was wonderful helped me find the right phone in my budget without trying to sell me a pricer phoneand took the time too transfer my info to new phone other metro store would not do.A hidden store with good service.”
“Eijon was Very Friendly and Very Professional. Took my daughters phone which had broken screen and damaged lcd. He fixed it in 30 mins. Reasonable Price too. Very Chill guy. Will be Back here for More Services in the Future and Will Recommend others too. Thank You Eijon!!”
“Maranda the Queen. Why? Because her customer service was absolutely grand. Her knowledge of products, patience and natural ability to engage in conversation regarding product history. That is huge! The overall experience blew me away and will definitely recommend this Bruceville location and will see her as a district manager in no time.
This is a tough time for me and I appreciate the kind words.
Thank you Miranda.”
“I went into the Cricket store and the employee there was very helpful to us he was able to fix my phone email problem and now everything is working great I'll refer my Family and Friends to this Cricket store for sure because of the Awesome service we received from the employee thank you so much for your Support God Bless you and your Store Mr.Lawrence Gallow”
“I used to be a Sprint customer until they were bought by T-mobile. I stayed with T-mobile for their customer service and cellular service. Both are excellent in most cases, and very few other providers have raised to the occasion to fix or offer me a better deal, so I stay loyal to T-mobile.On my recent visit to this T-mobile store, I needed an upgrade on my cellphone because I cracked my screen. The sales agent hooked me up with a new S23 device with insurance and a trade-in for a 24 month contract of $18 to my current bill, which is a premium account of 100 GB of cellular data per month per line.T-mobile has fixed the shortcomings of Sprint, raising my coverage plan and lowering my overall bill.Still a loyal customer.”
“Thank you Tmobile for helping me and for making sure my issue was taken care of. Sunny you and your team are the best. I appreciate you and your team. Tmobile this is why I travel from west Sacramento to see waterman crew.”
“Mahi was very helpful in assisting me to establish my Verizon app. She’s very personable and professional. She deserves a pay raise! As you can see by this selfie I took in this Verizon store I am a very happy customer!”
“Excited to watch the final episode of the latest season of Love Island, my and I were highly disappointed when we received an error message on our Xfinity cable box. Thankfully, we have an Xfinity store in close proximity to our home; therefore, when my wife called Xfinity to do some troubleshooting, they advised us to bring the box and remote into the store. Upon arrival, we observed a very busy store with patrons receiving personalized customer service (the store is organized in a way in which staff do not have to stand stationary behind a counter). Once he finished serving an employee, a customer service representative by the name of Asiel summoned and greeted us.
We handed over the defective hardware and Asiel informed us that we had the latest model; therefore, the replacement would be identical (unfortunately they were sold out of the 4k box that he tried to obtain for us). After providing us with the new box (plus an extra remote), he mentioned some potential savings that we could receive if we switched from T-Mobile to Xfinity wireless. Although it was a pretty good deal (Xfinity wireless uses Verizon’s towers), it could not compete with our T-Mobile plan that includes free and discounted movie streaming platforms (i.e., Hulu, Apple TV, and Netflix). Once Xfinity Wireless develops a plan that includes movie streaming services (currently they only have Peacock), we will entertain the thought of switching over.
Once we arrived at our home; we installed the new box, sat through a few system updates, and were able to resume Love Island…thank you Xfinity Elk Grove!”
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“I called he answered the phone , I told him what I wanted, he said come over, I said on my way, welcomed me right after I arrived in about 10 seconds or less.
I got what I wanted , the whole process was about 15-20 minutes
Good job Eddie!!”