“Ann is the best outstanding customer service sales person i have ever had. Kind caring and knowledgeable.
She is awesome.
You are lucky to have her.
MW”
“The AT&T representative Joel was very kind, attentive and professional in helping my wife and myself helping us setup our new phones. He even helped my wife with a problem with her IPad. If you want good service when you go into AT&T ask for Joel”
10AM - 8PM
8145 Elk Grove Blvd #20, Elk Grove
Mobile Phones
“excellent customer service from sufiya, great phone discounts got my self a new IPhone 12. They don’t do any contracts so it was a fast and easy experience I highly recommend this place and working with sufiya was a pleasure.”
“Mr. Hermon has helped me transfer from Cricket as well as helped me get a brand new Samsung S25 Ultra for a great price. Thanks for your time and patience Hermon.”
“The customer rep Jocelyn was wonderful helped me find the right phone in my budget without trying to sell me a pricer phoneand took the time too transfer my info to new phone other metro store would not do.A hidden store with good service.”
“Eijon was Very Friendly and Very Professional. Took my daughters phone which had broken screen and damaged lcd. He fixed it in 30 mins. Reasonable Price too. Very Chill guy. Will be Back here for More Services in the Future and Will Recommend others too. Thank You Eijon!!”
10AM - 7PM
8126 Sheldon Rd #120, Elk Grove
Mobile Phones
“This is my second phone getting from this location and can say that everytime the customer service is the best ive received. Especially moe he is always helpful ans works with me no matter my budget. Definitely recemond the store and him”
“I haven’t been in a Verizon store in many years, done it online to skip the hassle and wait. Decided to go in since I’m in the area. Worked with Drake today. Although they were busy, the 2 man show was able to multi task but not rush the customers. I upgraded a line and went out with a new watch. Keep up the good work guys.”
“Aaron at T-Mobile provided the best customer service experience I’ve ever had. From the moment we walked in, he took his time with us and made sure we fully understood all of our options without ever rushing or pressuring us into a sale.
He was incredibly personable, patient, and genuinely kind throughout the entire process. It felt like he truly cared about helping us make the best decision rather than just making a sale. That level of honesty and professionalism is rare these days.
Because of Aaron, our experience was smooth, comfortable, and actually enjoyable. I will absolutely be coming back to work with him in the future and won’t go to anyone else. If you get the chance to work with Aaron, you’re in great hands!”
“Go here for best service for your pixel or T Mobile devices. Stay away from stores that sell T-Mobile but aren't a company store. These guys know what they are doing”
“I would like to share that this location is a corporate one, and you are better off doing your business at this location. The personnel at this location have been extremely helpful after an “authorized retailer”, long story short, wasted hours of our time with knowingly incorrect answers. Richard is an INCREDIBLE EMPLOYEE at this corporate store on Laguna. He deserves a raise, and I would recommend to anyone reading this to choose this store for handling your account. YOU WILL HAVE FEWER ISSUES!”
“Excited to watch the final episode of the latest season of Love Island, my and I were highly disappointed when we received an error message on our Xfinity cable box. Thankfully, we have an Xfinity store in close proximity to our home; therefore, when my wife called Xfinity to do some troubleshooting, they advised us to bring the box and remote into the store. Upon arrival, we observed a very busy store with patrons receiving personalized customer service (the store is organized in a way in which staff do not have to stand stationary behind a counter). Once he finished serving an employee, a customer service representative by the name of Asiel summoned and greeted us.
We handed over the defective hardware and Asiel informed us that we had the latest model; therefore, the replacement would be identical (unfortunately they were sold out of the 4k box that he tried to obtain for us). After providing us with the new box (plus an extra remote), he mentioned some potential savings that we could receive if we switched from T-Mobile to Xfinity wireless. Although it was a pretty good deal (Xfinity wireless uses Verizon’s towers), it could not compete with our T-Mobile plan that includes free and discounted movie streaming platforms (i.e., Hulu, Apple TV, and Netflix). Once Xfinity Wireless develops a plan that includes movie streaming services (currently they only have Peacock), we will entertain the thought of switching over.
Once we arrived at our home; we installed the new box, sat through a few system updates, and were able to resume Love Island…thank you Xfinity Elk Grove!”
“This store has been the best experience I've had. They are so helpful with all of the complicated questions I had in regards to porting and trade ins. They're customer service and dedication to getting my issues resolved was unmatched. Tracy, Jessica, and Vong were exceptional and I really appreciate all the help they provided me. 100% recommend this ATT location.”