PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It caters to a wide variety of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and choose to pick up their items at local stores within two hours. Many store locations provide additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption opportunities. Reviews highlight a positive shopping experience at PetSmart. Customers appreciate the friendly and helpful staff, with examples of employees going above and beyond, such as assisting with prescriptions and allowing late-night entry to help out. The store offers a large assortment of products, especially for fish and other pets, which many customers love. Some mention the store's prices being high, but overall, the selection and service are highly valued. PetSmart also hosts special events like Santa photos for pets, which are well-organized with measures to keep pets comfortable and safe. Customers enjoy the personalized experience and quick delivery of photo packages. Overall, PetSmart is seen as a friendly and accommodating place for pet supplies, services, and pet-related activities.
This last time was really good, the girl that picked my feeder fish for me was awesome, quick and knowledgeable
June 2026
They have the prescription food I need when no one else carries it.
June 2026
Cahlan helped me at the register last weekend and was super helpful getting me fortiflora from the back and making sure I was well stocked up so Buster and his special needs tummy got the food he needs! They really went above and beyond to ensure excellent and efficient service! Thanks, Cahlan!
