The UPS Store #4298in Elk Grove offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated business is dedicated to providing excellent customer service. Despite being exceptionally busy and sometimes dealing with impatient customers, the staff, such as Kelvin, James, and Hiroshi, are always extremely patient, kind, positive, and polite. They are adept at multitasking and ensure that each customer feels important, regardless of the issue they are experiencing. Customers appreciate the team's positive attitudes and their willingness to go the extra mile to meet their needs, whether it's for post box services or Amazon shipping.
Really appreciate their customer service and offers fingerprinting.
June 2025
Despite being exceptionally busy , multitasking, and sometimes hassled by impatient customers…. Kelvin is Always extremely patient, kind, positive, polite and a delight! I wanted to thank him. It’s because of him that I drive further for fantastic service!
June 2025
Always helpful and calm even when the shop gets a little busy. James is very aware of his customers and can multitask well making each person feel important
