“My experience was so pleasant and the employees were just so kind, helpful, and professional.The lady that helped me was named Maria she was great she was very professional and thorough about her job and made sure that I got my needs met in the most kindest way so thank you Maria for everything and making my day a lot more pleasant.To whom it may concern that lady deserves a raise or maybe a Thanksgiving bonus to show her how much she is appreciated....”
“An amazing USPS branch! The staff works like gods! They are open on Saturdays and treat customers with great respect. This place deserves 5 stars. A truly authentic American spot! This is a very authentic place, and the employee at the mail counter is wonderful—it's just like a museum! 😍”
“Aihua was extremely friendly, professional, and helpful while assisting with passport applications for my two daughters. She made the process easy, smooth, and stress-free. We truly appreciate her outstanding customer service. Thank you, Aihua!”
“I shouldn't be so cheap and unappreciative I got the coolest carnival celebration stamps with fireworks on them. I never have to wait long at this post office and it's right next to the Ashy BART station! The exterior is kind of unusual which is probably why it's getting 3 stars on average. It's a good post office. Don't listen to the other reviews.
Even the downtown Oakland Post Office has run out of money order forms, on occasion. They're not a bank cheapskate, they shouldn't be required to handle large sums. I've seen some people get money orders for thousands at some Post Offices. It's old school *not* dingy.”
8:30AM - 6PM
1675 7th Street Rm 236, Oakland
Post Offices
“I went to 2 different USPS’ (Noe Valley and Mill Valley) for fingerprinting and their machines were all broken. I finally came out to Oakland and their machine was working! Sharing here for others looking”
“I’ve been coming to this post office for two decades. Always friendly, helpful and to the point. Happy to see my federal tax dollars going to something truly useful.”
“I feel lucky to have a post office that’s close by. It’s never too busy and the staff are pretty nice. Sure there could be one grumpy worker every once in awhile but who doesn’t have a bad day. I go often to mail boxes and most of the time it’s a solid experience. I always feel confident my mail and boxes are delivered on time which isn’t the case at some postal offices.”
“Ms. Avery, and the other young lady who were working, do an outstanding job of taking care of customers!
Very professional, polite, and attentive to customers needs! The ladies need to be commended for a job well done!”
8:30AM - 5PM
1319 Washington Avenue, San Leandro
Post Offices
“This Post Office is located in the San Leandro Plaza and is open on Saturdays!!When I do have to mail a package, this is where I go!! The main reasons for that is that they usually have multiple windows open and they are open on Saturdays, the only day that I really have time for this. Now, sometimes on said Saturdays there's a long line here, but it moves along decently.The postal workers here are friendly and polite also!!”
2:30 - 5PM 9AM - 1PM
1333 Park Avenue, Alameda
Post Offices
“While this post office is somewhat hard to find (next to Alley &Vine) once I was able to do so I was greeted by a very friendly US post office person. Miranda was super knowledgeable, friendly, and made my eBay return a breeze. I highly recommend this location.”
“For starters some individuals should honestly keep their prissy, bigotry, and zealous “Opinions” to themselves. 1st. Everyone knows Postal workers are dedicated Govt. employees that connect us all to and from people and parcels. 2nd. Awareness of your surroundings? You are downtown at Civic Center (one of the largest transit terminals in the Bay Area), and complaining that you’re 14th in-line @ 4:00pm on a “FRIDAY” with 1 worker present. Screams ignorance, and lacking a key virtue Patience… Post St opens till 6pm + China Town are also
open on Saturdays for convenience. I’m here weekly, random time and day, the office is perfectly fine, the surrounding (Fox plaza owned) building is aged. The staff takes care of all customers in the lobby even being the 20th in line. They’re customer service driven all the while being helpful and friendly.”
“The two men there on a Saturday were awesome and super helpful ! We sent birthday packages to family and they helped us determine best/cheapest mailing boxes. Great experience”
“Super helpful staff at this branch, they're happy to guide you through things. Since snail mailing things is a rarity, that is much-needed thing. Pretty large location, has envelopes, stamp machine and everything else you'd need. Closest to SoMa/MIssion Bay and relatively less crowded. You can get done in 20 mins.”
“Awesome; there was only one person ahead of me in line. I didn't even wait five minutes, and I just handed my mail to the clerk; she was so nice. Not waiting in line for a long period of time was fantastic because I was in a rush to get back home. There was a community wide garage sale in the compound where I live, and I wanted to touch base with some of my neighbors. I purchased some DVDs from the neighbor who lives across from me. I simply like to have the disk just in case some of the movies aren't shown through AT&T ever again.”
3:15 - 5PM 1 - 3PM
450 Golden Gate Avenue, San Francisco
Post Offices
“Warning you will need to go through security on the south side (if you come from the north, they’ll make you walk around outside). It’s located in the basement. Another warning is that there is no signal (or Wi-Fi) bc it’s in the basement, so if you need a QR code, take a screenshot of it beforehand.Celipe (I may have gotten the name kind of wrong, but he’s an older gentleman), was very friendly and helpful. There was no wait either! I was in and out in minutes!”
“I went in on a Tuesday afternoon and it wasn’t too crowded. Aminah helped me with a package that had been returned to me, and she was super friendly, patient, and helpful. She made the whole process easy and pleasant. Really appreciate her help and great customer service!”
“I've only been once so far, but I think this location will be my new go-to for USPS needs. Yes, it was dimly lit, and yes, there was only one employee, and yes, the employee did seem a bit checked out. But either due to the clientele or the worker competency, it was a much more pleasant experience, without an absurd wait or irritable workers.”
9:30AM - 5PM
1640 Stockton Street, San Francisco
Post Offices
“It’s a great-looking post office, clearly meant for sending and receiving packages to and from Italy exclusively. In that spirit, it serves as a kind of Italian embassy — offering goodwill through the occasional spaghetti and meatball handout. It’s strewn with Godfather posters and, of course, accepts cannoli as payment.
When Silvio passed away, they flew the Italian flag at half-staff.”
“Jay (the Asian) is a phenomenal attendant for this location. He is very kind, efficient, and focused every day and knows his regular customers. Thank you for your outstanding service!!!”
10AM - 1:30PM 2:30 - 4:30PM
68 Leland Ave, San Francisco
Post Offices
“Saturday morning with little wait.
Quality, friendly, and efficient postal service. The man working the front counter will answer your questions and even make sure you have everything else needed.”
“Always fast and efficient. Just don't be that jerk who shows up 5 min before closing with an armful of packages. No lines in the middle of the day. They're occasionally understaffed but that's not their fault. USPS is such a valuable service!”
“Every experience I’ve had here has been better than any other post office I’ve ever been to. Very Customer Service oriented very pleasant to deal with very friendly.”
“Thank you David for having a smooth transaction with you. I ask an envelope and without hesitation you gave me one and you explained the normal envelope and the priority one. You're kind to me and you have patience of answering all my questions.
Thank you for helping me.”
“I’ve had great luck at this spot. Excellent customer service etc. I regularly drop off packages here without a hitch. Gary is especially concerned with doing things correctly, an asset to the postal service.”
“i love the post office in my city cuz its very easy to deliver letters though the post office and also delivering packages its also easy to do and the prices are very good so keep up the great work and keep it up”
7AM - 8:30PM
1300 Evans Ave Ste 30, San Francisco
Post Offices
“Went to get money order at general delivery box to report lost passport was expensive to replace but understood why ty I always trust what G'ma called USPS(snail mail) please and ty you guys do a great job thank you for all of your help?”
“I love this post office. The sistah that works in the far corner is so incredibly helpful and proficient at her job. She is so on it, that I usually leave feeling better than I walked in because she makes the experience so pleasant and clear. If it weren't for parking I would use this post office exclusively. I will say that the USPS should update the equipment. Some of the machines seem like they haven't been updated since before Regan was president.”
“Good USPS conveniently located in the flat part of Bernal Heights near the Mission. It's a small post office, but it has everything I needed. There was sometimes a long line during busy periods, but the staff work to get everyone through at a reasonable pace.”
“I visited the Sutter post office today 2 October 2025 and I was provided with the best customer service from what appears on my receipt as Clerk number 4. I believe the person's name was Brian. He assisted with kindness and Professionalism in answering my questions and filling out a required Form I needed. It's a breath of fresh air when you get friendly customer support.”
“I want to express my sincere gratitude to the amazing staff at this post office.
A special thank you to Lois Baker for going above and beyond to help locate my lost mail. It had been missing for more than two weeks, so I honestly thought it was gone for good. I was absolutely amazed when Lois was able to find it. The envelope contained extremely important personal documents, and her dedication truly saved my day. I can't thank her enough.
I also want to thank Jean (hope I spelled it right) and the other three staff members who patiently helped me over four consecutive days as I kept coming back to ask about the missing mail. They never seemed bothered by my repeated questions. Every time, they were friendly, patient, and willing to check the tracking, investigate what might have happened, and offer helpful suggestions.
Their professionalism, kindness, and commitment to helping customers turned a very stressful experience into a positive one. USPS is truly lucky to have such dedicated employees. Thank you again to Lois, Jean, and the entire team for your outstanding service. I really appreciate everything you did to help.”