May 2026
I had to go into the bank to try and collect old funds from my business. I used to have an account there, but had changed banks 3 years ago. Ana was so incredibly helpful, patient, and kind, and went overboard to make sure she helped me. And I'm not even a current account holder!
August 2025
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“I had a wonderful experience with Liana at the Encino Citibank branch. She was patient, kind, very professional, and absolutely charming. Highly recommend her service.”
January 2025
I visited this branch a few times and Eric B was above and beyond. I went to another branch and banker refused to help but he is very professional and helpful. He is kind and saved me money and time.