Firestone Complete Auto Care in Encino is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The shop offers comprehensive solutions for every make and model, including oil changes, brake inspections, and engine repairs. Customers describe the atmosphere as professional and calm. Reviews highlight an expert team that is attentive, explanatory, friendly, helpful, and respectful. Staff members are commended for being pleasant, knowledgeable, and professional. They take time to explain everything in detail, answer questions with patience and care, and help customers find the best options for their budget without an overly assertive sales pitch. The service is described as quick, efficient, and delivering high quality products and customer satisfaction. Multiple reviewers note they felt comfortable, well taken care of, and left with complete peace of mind, stating they will definitely return and recommend the shop.
Friendly auto service covering almost every mechanical issue you can have with your car. Prices are very reasonable, especially when compared to the same services at the dealership.
July 2025
Mark was an exceptional representative-- very attentive, explanatory, friendly, and helpful. The service was quick and the atmosphere was professional and calm. Mark even calmly diffused a very aggressive and agitated customer who was angry for no reason). 10/10
July 2025
Suzy and Jose did an excellent job servicing my vehicle! I will be coming back here for all my service!
