9AM - 5PM
962 W Valley Pkwy, Escondido
Credit Unions
“I have always liked this branch but because of travel not here often. Yesterday I had an opportunity to stop in and now I say, I love this branch. I had two small transactions but the service I received from Patricia was nothing small. I felt so good during my visit asked if I could fill out a survey. There wasn't one available so I'm telling Patricia and her coworkers that service is not dead and that this employee was outstanding. Patricia greeted me , quickly took care of my transactions flawlessly thanked me for my visit and then smiled at me. She was courteous, professional and in times when service is all the employees can give a customer, she knocked it out of the park. Cal Coast , you need more Patricia's!!!”
“All branches are excellent, this particular one you may want to get there before 10am on weekdays. The shoppers park everywhere. Surrounded by popular shopping stores and eateries.”
“I give this bank a 5 star because everyone here has always been very curious friendly and sincere. And to me that is something you don't always find in a business world. And I have been to a few Mission Feds, but this one seems to be the exception.
Thank you Mission Federal is Escondido for the warmness you always show.
Sincerely,
Vicki Albanese”
“I recently had the pleasure of being assisted by Jorge, one of the bank tellers at Frontwave.
Jorge greeted me with a friendly demeanor that instantly made me feel at ease. His professionalism and efficiency were evident throughout our interaction.
Jorge handled my transactions swiftly and accurately, ensuring that all my needs were met without any hassle. He was patient and took the time to answer all my questions, providing clear and helpful explanations. It’s rare to find such exceptional customer service, and Jorge truly went above and beyond to make my banking experience a positive one.
Thank you, Jorge, for your outstanding service. You are a valuable asset to the bank, and I look forward to being assisted by you again in the future!”
“Excellent service and follow up. I am having some issues with AutoNation Mazda pushing my loan through as needed and agreed upon (they are sitting on it and delaying the process on their end with no issues on my or SDCCU's end) and I had called SDCCU to see if and what I can do, and if this normal for the process to take this long. The VP/Branch Manager-MLO, Molly, took the time to call me, advise me, tell me not to worry and that they will follow up to assist in getting AutoNation to follow up on their end and complete the loan process. She followed up with a couple phone calls and emails and has already done more than AutoNation has. EXCELLENT service with taking the time and having the knowledge on the process is so much appreciated with something that was supposed to go smoothly on the dealer's end. Thank you, Molly!”
“Great location great staff. Would be five starts if the wait wasn’t so long. They need more tellers. Plan ahead sometimes there are 20 people in line with only 3 tellers. Plan for a 15-20 min wait.”
“We have been members for over 20 years. We have always had many fantastic experiences. Some shout outs would be Dianne, Lyndsay, and Christina. They have all had a huge impact on our financial wellbeing and are friendly and ready to help. Thank you EFCC!!!!”