Hyundai Service Center in Escondido receives high praise from customers for its excellent service and customer care. Many appreciate the friendly and helpful staff, including team members like Kyle in the service department, who consistently has a smile and answers questions with readiness. Brandon, an assistant manager, is recognized for quickly addressing concerns and making customers feel prioritized during maintenance visits. The dealership also offers convenient online purchasing, with some customers taking advantage of the ability to buy vehicles remotely and have them delivered to their homes at no extra cost. Customers highlight the straightforward, pressure-free process, including great deals with attentive staff like salespersons and managers who provide superb customer service and fair prices. The staff is described as personable, kind, and knowledgeable, making the overall experience enjoyable. While some reviews mention issues such as warranty misunderstandings, the majority emphasize positive interactions and satisfaction with the service and sales team. Overall, Hyundai Escondido is known for its attentive staff, great deals, and hassle-free experience, making it a preferred choice for maintenance and vehicle purchases.
Every experience I’ve had there was bad. Go to another service center if you can.
Edit: had 1 redeeming experience
February 2026
I bought a use model 3 Tesla 2023 here and can honestly say this dealership truly cares about their customers from the sales managers to service department thank you Hyundai Escondido! Highly recommend
April 2025
They are great Thanks Brandon you are the best!they return my car so fast, after they change the oil, and the inspection
