Toyota Escondido is a family-owned automobile dealership in Escondido, CA, dedicated to serving the community with a wide selection of new, used, and certified pre-owned vehicles, including trucks, cars, minivans, and SUVs. The dealership also features a service center, collision center, parts department, special finance division, and a full-service rental car department to meet diverse vehicle needs. Customers frequently praise the great service experience at Toyota Escondido, noting the professionalism and friendliness of the staff. They appreciate the helpfulness of service advisors, who take the time to answer questions and provide thorough explanations. Many reviews highlight specific team members, such as Willy Felipe and Javier Zazueta, for their outstanding customer service. However, there are some concerns regarding communication and issues related to keys. One customer expressed frustration over receiving only one key with their purchase and facing high costs for a replacement after losing it. Despite this, the overall sentiment remains positive, with many customers looking forward to returning for future services and purchases. Toyota Escondido continues to strive for excellence in customer satisfaction and vehicle services.
Great service experience every time I go in whether it is for an oil change or a major service, I am always confident in the service advisors and the whole team.
September 2024
From the minute I drove into the service area at EscondidoToyota, I was greeted with a smile and professional conversation. They are really the best Toyota dealership in San Diego!
September 2024
The team here is always cheerful and ready to help! Always a pleasant experience throughout the last eight years.
