The SDCCU Escondido Branch, located in Felicita Towne Center, is a well-regarded location for members seeking a variety of financial services. Reviews highlight the excellent service provided by the staff, particularly mentioning the VP/Branch Manager for her proactive assistance in resolving loan issues. Customers appreciate the friendly and welcoming atmosphere, noting that the team greets everyone with smiles and ensures swift service. Many members have expressed satisfaction with the branch's offerings, including Free Checking with eStatements, savings accounts, auto loans, and home loan mortgages. Additionally, the onsite financial advisors and services like cashier's checks and safe deposit boxes enhance the overall experience. However, there are some concerns regarding the online customer service, with a few members reporting difficulties in communication and support through the main customer service number. Overall, the Escondido branch receives praise for its attentive staff and positive environment, making it a popular choice for local residents in need of banking services. Federally insured by NCUA and committed to providing equal housing opportunities, SDCCU ensures that members can access financial solutions without hidden fees.
I hate the online dept. I don't usually like this bank, but this specific location has very friendly staff and I'm very happy with the visit. All of them greeted me, smiled, and they provided swift service. Very relaxed and welcoming!
April 2023
The Service Professionals are Amazing!!.. Always a great and super-helpful and positive Experience. Love the online banking as well. Of so many Apps out there; straightforward; safe, secure, functional - gets the job done. Five out of Five Stars.
March 2023
There was a long line, but the staff acknowledged everyone that came in. Great service & very professional
