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“I was super surprised by how calm and low pressure the sales pitch was. I'm currently a uscellular customer but after witnessing the Verizon team in action I'm definitely thinking about switching”
“My T Mobile internet and phone service work great, no issues. But the 5 star rating is mostly due to the excellent customer service I’ve received at the local store (on Broadway).
I had a very complicated experience trying to switch from AT&T, which was AT&T’s fault, not T Mobile’s. While AT&T was deceitful during this process, T Mobile was honest and easy to deal with.
In particular, Blayden went far above and beyond to solve my problem, which took him a couple of hours. Where someone else would have just said “it can’t be done”, he kept at it until my problem was solved. I was very grateful for his efforts.
After dealing with problematic phone and internet providers for many years, it’s been very refreshing to get the excellent service I've received with T Mobile, especially at our local store.”
“I would drive out of my way again to go to this store. Jack is one of the most helpful customer service people I have met in any industry in my life. He truly went above and beyond for us in a way I could never have expected. Usually I dread dealing with phone issues, but he made it so much better. 100% recommend”
“Want expert advice and help if you have slow or poor internet or tmobile Hotspot, come see Joe and his trained staff at the Bayshore mall, suite 211, enter through TJ-max and you can see it a little to the right. I called all over including tech support until I found Joe and his team. Very happy with getting a solution to camping in areas with weak signals, and fast at home.”
“Have confidence with the service you will receive from Jake, and actually each team associate who addressed and assisted me with my request or issue. I appreciate the prompt, efficient and professional customer service I received. Always consistant and a pleasure to do business with.
Thank you, Jonathan”
Internet Service Providers
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Internet Service Providers
“Suzanna, the store manager, is an absolute delight, going above and beyond to help me with the switchover to T-Mobile which had me pretty heated over losing my plan, if someone has an issue with her, dishonor on their family, as they came in to fight, not seek solutions.”