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“They provided professional, fast repair for a broken phone camera glass. Price was reasonable. I will definitely use their services again if I need any tech repaired.”
“Very professional and clearly communicated what was happening. Great experience. The young lady and the store manager we're amazing. I'll certainly be continuing my relationship with Verizon and let friend's know what they are missing”
“I was super surprised by how calm and low pressure the sales pitch was. I'm currently a uscellular customer but after witnessing the Verizon team in action I'm definitely thinking about switching”
“Very great customer service we walked in an where emediatly asisted by elijha who had our problem resolved in under 5 minutes. An during that he was multi tasking by sharing simular stories as he worked. We just needed to replace the sim card.”
“Suzanna, the store manager, is an absolute delight, going above and beyond to help me with the switchover to T-Mobile which had me pretty heated over losing my plan, if someone has an issue with her, dishonor on their family, as they came in to fight, not seek solutions.”
8AM - 10PM
2525 4th Street, Eureka
Mobile Phones
“I absolutely love shopping at this store for makeup and hair care products along with home decor. The customer service is great, other than their security has made me feel very comfortable but it's been nice being fallowed and walking out with my head up and a receipt. I get that they have to be aware of bad people but I go to that store a couple times a week, as I work next door and don't appreciate the feeling a particular security worker does his job. Other than that target alone is such a fun store to shop at”
“Walked in, didn't have to wait long. Daniel helped me figure out a hey Google issue with my wife's phone that we couldn't. He got it on the first try. He deserves the 5 stars!
P s. Wish they had a public restroom tho!”
“My T Mobile internet and phone service work great, no issues. But the 5 star rating is mostly due to the excellent customer service I’ve received at the local store (on Broadway).
I had a very complicated experience trying to switch from AT&T, which was AT&T’s fault, not T Mobile’s. While AT&T was deceitful during this process, T Mobile was honest and easy to deal with.
In particular, Blayden went far above and beyond to solve my problem, which took him a couple of hours. Where someone else would have just said “it can’t be done”, he kept at it until my problem was solved. I was very grateful for his efforts.
After dealing with problematic phone and internet providers for many years, it’s been very refreshing to get the excellent service I've received with T Mobile, especially at our local store.”
“Want expert advice and help if you have slow or poor internet or tmobile Hotspot, come see Joe and his trained staff at the Bayshore mall, suite 211, enter through TJ-max and you can see it a little to the right. I called all over including tech support until I found Joe and his team. Very happy with getting a solution to camping in areas with weak signals, and fast at home.”
10AM - 6PM
1122 Broadway St, Eureka
Mobile Phones
“I would drive out of my way again to go to this store. Jack is one of the most helpful customer service people I have met in any industry in my life. He truly went above and beyond for us in a way I could never have expected. Usually I dread dealing with phone issues, but he made it so much better. 100% recommend”
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“My phone wouldn’t charge, they cleaned out my port for free and helped me pick out a new case ??
(Another place tried to charge me $50 to clean it)”