“With the 30% off sale, most of the shoes were gone. I bought a pair of running shoes as I am training for a wildland pack test in March. Dez and Sabrina were patient, attentive, and considerate.
This meant so much to me; I usually buy cheap shoes. Dez explained my options, introduced me to Sabrina (extensive experience as she worked at another shoe store too) and they help me find a pair that fit with my bunions, flat feet, and plantar fascitis. Thank you for helping me make a 21 year dream move forward to reality.”
“Yesterday, after I had tried on the Skechers slip ons and took notes , I left the store and before I made it out of the mall my knee almost sent me back into Famous Footwear to get the new Skechers but I walked out to the truck ,still firm about checking my notes before making the purchase.
Today, I had to go to a few places and was going to get the shoes on my last stop. Boy, I was regretting that I didn't get the shoes first.
Tomorrow, I'm going to give the walkers a half hour or so and will see if I'll be able to do some regular walking and get my knee strengthened.
I went into the Famous Footwear today and the 2 ladies were not working. I was still treated to some good customer service!!!
Jeremiah went right with me ,asking if I knew what I was looking for and I knew exactly which shoe I wanted. I just didn't know the color combination. Jeremiah quickly eyed the 3 different colors and let me know that 2 colors were available in my size and that the other color could be ordered and be there in 7 or 8 days. As I decided he was off to the register to ring up a purchase.
Someone has been doing a really good job in training these employees and training them to train each other. There's always stuff to learn .
Thanks again Famous Footwear,in the Bayshore Mall ,for a great shopping experience that can only be this enjoyable when shopping in person.
Take care,
John”
“Very helpful! Friendly staff!
We are traveling in the area came in looking for off-season rain wear and found exactly what we needed for the 3 of us in our family in our travels (grandfather,grandmother, and grandson.)
We are so happy!
Thank you Big 5 staff!”