U-Haul Neighborhood Dealer offers a range of rental services including trucks, trailers, cargo vans, and pick-up trucks for local or one-way moves. Customers can also access moving supplies, shipping boxes, and U-Box containers through online reservations. The location is conveniently situated under the 101 freeway, near Westfield Fashion Square Mall, with easy access to pull into the lot. Many reviews highlight the friendly and helpful staff, with particular praise for staff members who are polite, patient, and genuine. Customers appreciate the good communication and professional attitude that make the rental process smooth and easy. Equipment is noted to be clean and well-maintained, contributing to positive experiences. Although there was some mention of not being able to park on-site, the overall service remains highly recommended. Staff members, including Shaq and Shawn, are frequently recognized for their friendly and accommodating nature, often going above and beyond to assist customers and bring some joy to their day. The location's hours are Monday through Saturday from 9 AM to 12 PM and 1 PM to 5 PM, and Sundays from 9 AM to 5 PM. Overall, U-Haul Neighborhood Dealer is seen as a reliable and convenient choice for moving needs, with excellent customer service that makes the experience pleasant and straightforward.
The 9’ van was perfect for our needs and Mak’s Smog was very convenient and accommodating. I highly recommend renting from them.
January 2026
Staff was friendly and knowledgeable and when I had questions on my final bill it was explained throughly. A please doing business with and will definitely use this location again for any future needs. Thanks again and Happy New Years!
October 2025
Friendly staff. Quick check out and return. I will definitely return for any future truck rentals
