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“Sandy and Rory were both amazing and great customer service ! They both took the time to explain to me about my rental and gave me some great tips ! Customer service top notch for sure . They even offered me some cold water that hit the spot while going through my account .
Thank you both Rory and Sandy !”
“On a scale from 1-10 I give this company 10 plus. They said I would do it, and I did in 4 days! I receive my CLASS B License with No Restrictions.
Ali and his crew are all positive and very encouraging. Guys and ladies, All students are all treated equally and respected. The rates are reasonable.
It is the best investment I've made. The pay off is limitless.”
“Great experience renting from this U-Haul location. John was extremely helpful and made the whole process quick and easy. The truck was clean, ready to go, and everything worked perfectly. Excellent customer service—highly recommend renting from here.”
“I needed a heavy duty truck to pull an RV down to Fresno, from the Sacramento area. It was the end of a long day of obstacles and a build up of minor frustrations. So it was a great relief that when I got to enterprise just before closing, how extremely helpful and understanding of the situation Briana was. Excellent customer service.”
“Great rental location. Very clean equipment. Fast and quick service. I prefer coming here over going to a corporate store since they go through the line quicker and are just as busy. They always have what I need when I reserve here.”
“Very helpful, professional very clean very very clean prices are phenomenal I will always use this storage unit place when I need storage definitely good customer service I have nothing bad to say about this place at all it's awesome and the hours are perfect too really good down to earth people”
“I have used this location several times in the past for truck and van rental and have always used the online feature to reserve a unit. This last time I reserved online and the stated per mile charge was listed as $1.09/mile. I picked up the unit and failed to review the contract before leaving. When I returned the unit I was charged at $1.29.mile. It was only then that I reviewed the completed contract and noticed the rate charge as $1.29/mile. My bad for not questioning at time of initial rental but the online website definitely needs to be updated to reflect the new mileage rate.”
“Number one Uhual place I Sacramento. They always have a truck available. A giant inventory of trucks that are clean and ready to go. The young man, Safif at the front desk. Always smiling in a great mood and goes out of the way. The amount of effort and how much he cares is admirable. Also the main lady in charge, Courtney. Everytime I’ve been there, she is always welcoming and always makes the process the easiest and efficient way to help solve your problems. The whole staff (opening&closing) shifts are all so genuine and actually show they care and want to be there. Speaks volume of the manager and the environment of this particular Uhual.”
9AM - 5:30PM
6099 Watt Ave Suite 2, North Highlands
Truck Rentals
“We have rented a trailer many times from this watt ave location and EVERY time the young man behind the counter has just had exceptional customer service. The employees are kind and helpful and they smile, that's huge! Highly recommended!”
“This place was great ! Was able to go and pick out exactly what I wanted and take home some samples to make sure it was a good look … the delivery was free for us and was quick and on time ! The driver was professional & polite . Will use again for future garden projects”
“Absolutely nothing to complain about—the two tattooed ladies my husband and I encountered today were truly amazing. They were incredibly helpful, and we’re so grateful for their support. They made our entire experience fast, easy, and stress-free.”
“I always dread needing to rent moving trucks because of all the possible hidden fees. Penske's site wasn't joking when it says they have no hidden fees. I compared Penske, U-Haul and Budget and Penske had the best rate for a simple 17 mile move. They also provide a AAA discount which made it even more valuable to us.However, I only decided to post this review because of how incredibly simple the process was from beginning to end! Easily reserved online. Easily cancelled my reservation so that I can order a larger truck (the 10ft truck did not include a ramp, which we needed). And when it came time to pick up, the guy I worked with was so incredibly nice and helpful. Drop-off was simple as well. The guy was also pretty friendly so they have really great customer service here. No hidden fees, very reasonably priced, and simple process. I'll continue to come to this location whenever possible. Only downside is that they don't have after-hour drop-off which is what I was hoping for since I work the next day but the area isn't the best so I understand why. Rent from here, you won't regret it!”
“Had a very pleasant experience picking up Uhaul and equipment Sierra was very nice and answered all questions, picking up truck and returning very easy actually had to extend time customer service made the process easy all around excellent service.”
“Service was great, the trailer was exactly what we were looking for and it was not too expensive. And this location is excellent, great customer service, definitely will come back to this location.”
“I've used quite a few rental places. The front desk is efficient, they have good quality equipment, and the prices are very good especially if you're going week to week. I needed a commercial-duty dehumidifier for a home remodel. After weeks of rain, the fans were just blowing around the same cold, wet air and we couldn't finish sanding the walls. I called around, and Neff had the best weekly rate on a newer machine so I bit. Although I had to drive to Roseville (from Sac) to get the machine, they told me I could return it at any local Neff Rental (There are two within 7 miles). The machine worked like a beast, draining 7 gallons of water out of the house in 7 days. Thanks Neff Rentals! coming back for my next equipment rental need.”
“Staff was friendly and knowledgeable and when I had questions on my final bill it was explained throughly. A please doing business with and will definitely use this location again for any future needs. Thanks again and Happy New Years!”
8:30AM - 5:30PM
5300 Excelsior Rd, Sacramento
Truck Rentals
“Thank you for your assistance with our needs, as moving during the holidays is stressful, but your support and ease of service was greatly appreciated. The only part of our move that was smooth. We will be using this location again for all of our automotive repair, tires & awesome rims, and or rental truck needs.”
“Customer service was excellent! Pick up and drop off was easy breezy!! Truck was clean and well maintained! Highly recommend this spot for Uhaul rental! Also a great automotive shop too!!”
“Easy and convenient pickup and delivery. I needed a truck at the last minute. I couldn't imagine having as pleasant experience at any other truck rental service.”
“Jalon, Brayden were fantastic with customer service , very appreciative for their services today ! Treated me very kindly and helped me in every way possible , thank you Jalon ! Because of you , this is the reason I keep coming back”
7AM - 7PM
5220 Auburn Blvd, Sacramento
Truck Rentals
“Viola was extremely helpful with getting the trailer and assisting with the setup. She was very professional, friendly, and made the entire process smooth and stress-free. This was honestly the best U-Haul experience I’ve had so far. Highly recommend her excellent customer service!”
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“The customer service I received from Anthony and his assistant was outstanding. They were very helpful and informative. The facility is very clean and inviting. It was also really nice that there was a moving truck for us to use for our conscience. Five stars all the way!”