7:30AM - 6PM
109 Broadway, Fairfax7:30AM - 6PM
109 Broadway, Fairfax“Awesome store... always eager to help you, and they occasionally have some great finds. Like today, they had one seedless ruby red grape vine left for $15. Amazon has it for $65 ($50 + $15 s&h). I was so happy to find it locally and not have to wait for it to be delivered.”
“I like to add 100% customer service to Dan...it's feels so good to be recognized when I shop at ACE Hardware store here in Novato Ca....Dan never fails me, Dan takes the time and effort to satisfy a customer, that is outstanding....these days it's unsure to depend on customer service. I look forward to meet Dan because he has the knowledge, patience's, quickness, and always helping for the comfort of needs and the expectation to serve customers. thank you Dan... I always appreciate good customer service. Dan you deserve million stars!!! thank you again?”
“This is your quintessential neighborhood hardware store! Jonathan, Charlie, Albert and company are extremely helpful with nearly every project we are tasked with completing. Thanks guys for the many years of your expertise, insight, humor and good ole fashion customer service!”
“This hardware store is amazing they have many different items that you could find anything you need in the hardware and other things and the customer service is awesome”
“Nice local hardware store. Garden department is ok - could definitely use some sprucing up from the perspective of someone who’s only ever worked at retail and wholesale nurseries. The employees are always very helpful and patient, and is generally not insanely busy.”
“The expert employees are what make this place great. Whenever I need help on a home project or have questions that can’t be easily answered online, Chase Ace is always my first stop. Their staff is filled with contractors, industry professionals, and DIY-ers with decades of real-world experience. Prices are on the higher side, but not exorbitantly so.”
“Had the only mechanical pasta maker i needed near me. Worth the 30 minute drive, great service with the guy over the phone but not so much the ladies when I got there, they were too busy talking amongst themselves to even open a 2nd register with the line. Store is great though”
8AM - 5PM
707 Grant Ave, Novato“Bucks Saw Service is an entirety reputable place of business. The store is well run, and well stocked with a variety of outdoor power equipment from top brands, a long with a vast inventory of parts to keep your equipment running in top order. Ive been doing business with Bucks for the last 7-8 years, and they have been absolutely fantastic to deal with, ”
“Terrific local hardware store! I love everyone who works here, they are friendly and helpful, and I have always found everything that I need - from warm Christmas lights that were somehow sold out everywhere else, to a full kit of stuff to clean, repair and repaint a shed.Highly recommend. Come support this business!”
“Jackson's is an amazing hardware store with a huge selection. Unless you go often, snag a friendly employee to help you find your way to what you are looking for. We went for a door knob, but stayed to shop hats and rain gear, faucets and floor mats. We were very happy to find exactly what we needed.”
5:30AM - 5PM
1100 Andersen Dr, San Rafael“Will is one of the most professional person I've worked with. Super knowledgeable and helpful, he doesn't make you feel like you don't know anything instead he helps and asks you questions to make sure he knows what you need the material for. Amazing customer service Will.”
8:30AM - 5:30PM
900 Andersen Dr, San Rafael“I went in looking for a simple, but sturdy plastic board to support the end of a cage that was an inch longer than the end of the counter. Sam made sure I chose the right kind of plastic (I didn't know there was even a difference) to survive what this board would be exposed to (bleach, cleansers). Well, the board is perfect and thank you, Sam, for suggesting one corner be rounded. I could not think of anything I would have done differently. It's perfect.”
“I was dealing with a small job but challenging color matching project, and after numerous trips to no less than 3 paint stores, I finally resolved the problem with help from Shan Damani at Dunn Edwards in San Rafael. He went above and beyond to get me the perfect color and since we discovered we were almost neighbors, he even delivered my gallon of paint to me. Service like this is rare these days. Rarely do I post reviews, but I had to say something about this store and their awesome manager, Shan.”
“My go to place's pump was down and I needed CO2. North Bay Gas is right in my neighborhood so I decided to try them. What a pleasant surprise. I pulled right up, got immediate service and a good price! Really nice people. Anything else I need from their small but packed shop I'm going to buy from them. This is now my new go to place!!”
“These guys are a local business and are incredibly helpful and easy to work with! I came in with a challenging project and Mario helped me get all the right materials to complete a successfully!”
“A Local company with excellent service. I have used NB several times and always there when your in a pinch! They have got me through a new fence and AUD build at home.”
“I don't write a lot of reviews, in fact it's probably been years since my last one, but I have to give a Big Shout Out to Rob Melia and the rest of the staff at Ferguson's in Corte Madera. I had a problem with an order, and Rob could not of been nicer in helping me resolve it. He certainly went above and beyond, going the extra mile to help me. These days when customer service is almost nonexistent, it was refreshing to see it's alive and well at Ferguson's and says a lot about the company. If you need anything to do with plumbing supplies, I'm happy to give my unconditional recommendation to them--you won't be disappointed.”
“Well, Run location with all the parts and pieces you may need. Great walk in tool selection. If you're needing to pick up something you're missing or worn out, they have several different companies and brands of tools there in addition to all the electrical supply items you may need.”
“For certain kinds of tools, a budget item is the way to go, and it's great to have a resource like this nearby. Sometimes it's crowded, and there's a wait. The parking lot is a bit tight for all the big pickups.”
“Dareisha ( not sure if I spelled right) was super helpful making paint for me this morning. Answering questions and walking me through the best choices. She was efficient, friendly, and genuine. Hard to find customer service like that these days.”
“I enjoyed my shopping and advices that I received. Amazed by the lumber section on the back of the store. It’s like a hidden lumber store in the back with shelves and pallets stacked high up with different materials that many different construction companies will need to have.”
“I've not been to Home Depot in quite a few years. Today, I walked through the doors, I noticed how organized this location was. I had a quick look around and realized, I needed help with not only answering a few questions about toilets, but getting the toilet I ultimately chose to the cash register. I found a gentleman named Brock, who answered all my questions about what they had in stock. He also helped with the handle for the shower. I felt like a VIP working with this man who ultimately asked for extra assistance from David, his coworker to put it in my car. Come to find out, Brock was the manager of this location. Thank you so much Brock and David for making my experience at Home Depot pleasant!”
“Stopped by to get some firewood before going to the Ocean Beach fire pits at San Francisco. Helpful staff and legible signs gave me a quick and easy walk to a giant section for firewood at an affordable price (about $8 per pack). Cashier was friendly and made the stop even faster. Good spot.”
“This place has the best customer service. I got a paper cut right before coming in the store and the cashier right away offered me a band aid and antibiotic ointment. I have never seen this type of service in any store I have been to in my life. All the employees that I interacted with were so nice and friendly. I do not live in Fairfax, but I'd imagine that I would be coming in here for all my hardware store needs, if I did.”