NAPA Auto Parts is a well-stocked store providing quality auto parts for cars, trucks, farm, or marine vehicles. The staff is generally friendly and helpful, with service described as quick. Many customers report above and beyond customer service, with representatives assisting with installation and going out of their way to find items. They are known to come through in a bind, knowing exactly where to get needed parts. However, some experiences note that while friendly, counter help can sometimes seem unmotivated to physically assist customers, preferring to point or check a screen. The store offers curbside pickup, delivery, and in-store shopping options for getting parts quickly and easily.
The. Lady was busy with other customers she didn't see the paint touch up paint in stock.I was about to leave and she went back in a storage room just check and said it's not available.I also checked the shelves for another product and and she went back again and found it ??
November 2022
They have come through in a bind even if they didn't have what I needed. They knew exactly where to get the parts I need. Clean store and quick service
November 2022
The staff is friendly and helpful. I'm not very knowledgeable about cars but am always treated politely and when I have questions? Never treated silly or stupid!