Safeway at 2401 Waterman Dr in Fairfield is a neighborhood grocery store offering a convenient experience with services like a deli, bakery, fresh produce, and a pharmacy. The bakery receives praise for customizable cakes, described as delicious and moist, and is noted for good prices and the ability to place orders online. The store provides Grocery Delivery and DriveUp & Go™ for fast service. Many customers find the staff to be very nice, helpful, and kind, with specific mentions of courteous and patient service that creates a peaceful visit. However, the store also faces significant criticism. Some customers report it is frustrating, with basic items sometimes out of stock and only two cashiers open at a time. The DriveUp & Go spots are often occupied by regular shoppers, causing inconvenience. The deli food is sometimes described as not looking fresh or appetizing, and it can be difficult to find employees for help on the sales floor. A major point of complaint is the condition of the bathrooms, which are frequently described as nasty, dirty, and smelly, and sometimes lacking essentials like toilet paper. Some shoppers recommend going to a different location instead.
New self-service is not a welcomed change. I hate to see this story go there. Update: Went yesterday on their busy Friday. Only check stands open were self checkout and the 10 or less. Did not feel welcome with my full basket.
April 2024
I get my medications here call Carlos undertale pretty good about it I have been feeling my medication there for years very nice people
January 2024
Omari, our clerk was amazing! He was courteous, knowledgeable, and wonderfully respectful! I was so incredibly grateful for his help. He allowed my 9 year old to bag the groceries- He was so patient. Overall it was his kindness that made the visit a 10 in my book! Is definitely a peaceful end to the day.
