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September 2025 by Lamaya Markia
The courier claims they delivered my package to a “parcel locker “ and there is NO LOCKER in my apartment only Amazon locker and speaken with Amazon it makes no sense why USPS would put it in there so my conclusion is that carrier STOLE MY PACKAGE that was expensive
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September 2025 by Tanay Jackson
This is the fourth time this post office has lost or messed up a delivery of my package. Maybe y’all should spend more time training your drivers how to properly deliver stuff. Why are my packages getting put in other people’s mailboxes or getting lost.
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August 2025 by Darlene Bruno
Short line and kind service.
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August 2025 by Char T
Lesson learned/bought:
I went to the Fairfield post office this morning to buy a $45 money order and do other mailing business. I brought $20 bills with me since I didn't have small bills. I gave the clerk $60 in cash for the money order and paid the other transactions with a credit card. I was preoccupied at that time and did not realize the missing $15 change till I got home. After trying to contact the post office via several phone calls unsuccessfully, I visited it in person, thinking they might have discovered the mistake. No, the clerk claimed that I only handed her $45 cash.
To the post office management: Please have your clerks count the money out loud at the counter during cash transactions, and to clarify the exchange with customers.
Highlighting the good team and leadership: Five Stars!
I visited the Fairfield Post Office three times today. I saw a new crew/team there. The staff worked diligently, they were very patient and professional despite the usual long line. Kudos to the passport counter staff, Phu, the office manager, Amethia for their professionalism, and to all other friendly staff. Keep up the great work and positive vibes!
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July 2025 by 773JUAN
In a world that often forgets the silent champions, I want to pause and recognize one: Shante, our incredible mail carrier from Fairfield USPS.
Day after day, rain or shine, heatwave or cold front — you show up. You show up not just as a postal worker, but as a protector of trust, a consistent thread in the fabric of our community. You face challenges most people wouldn’t guess: loose dogs, disrespectful strangers, even stalkers — yet you move with grace, strength, and purpose.
While others might let these obstacles weigh them down, you rise above them. You don’t just deliver mail — you deliver peace of mind, consistency, and a reminder that there are still people who care deeply about doing things the right way.
I want to say thank you — not just for what you do, but for how you do it. With dignity. With diligence. With a sense of service that uplifts everyone around you.
You’re more than a mail carrier, Shante.
You’re a pillar.
You’re a protector.
You’re a blessing.
Fairfield is lucky to have you, and I’m grateful every day for your presence in our neighborhood. Your hard work doesn’t go unnoticed — it’s deeply respected, and deeply appreciated.
With heartfelt thanks,
Orchard Dr.
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May 2025 by A B
I received someone else’s mail, so I wrote “not at this address. Return to sender.” The next day, that mail was returned to me.
Two days later, I was notified that my small package from Amazon was undeliverable by the post office and I had to go to the post office to pick it up. How was it not able to be delivered when the mail carrier delivers mail on my street every day?
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May 2025 by Sir El
They are very rude i was ring the bell for them to help me they turned it off They’re very impatient and I have no manners
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April 2025 by Lalo Castellanos
Horrible management and staff, they have lost two packages of mine, recently I dropped off a package in blue bins outside of the building a I see the package is not tracking and then blue bin is missing, I talked to employees inside asking where the blue bin went and where’s the package inside of it. manager was useless in helping out a customer I was told that they got it it should be tracking or I can file a complaint.
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April 2025 by Amber Love
Ive called 8 times and no one answers the phone. I have a package marked delivered, not delivered. Can't even contact someone without having to drive out there in the middle of work just to ask.
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February 2025 by rocio martinez
Terrible service, always bad attitude and can never help.😂😂 if you arent happy with your job don’t work.
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February 2025 by Nicol Lara
The worst service. The workers are bad people and slow. They are useless. They should fire all those people. Very bad service.
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February 2025 by Paul Medina
Tried to call them absolutely useless. Horrible system. Horrible options. Just built to clearly get you to hang up. Awful. A pox on that system and whoever built it.
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January 2025 by Peng Maikai
Theft employees!! 2 package loss that I drop they said they didn't get it!! I have a video of me dropping in the dropping box!!
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January 2025 by Christine W
I had to come here for fingerprinting and to get some money orders. The young lady that helped me, Ebony, was so incredibly friendly, patient, and helpful! She is an absolute rockstar! I am really glad she was on when I came in; she made the whole process was very fast and easy. It’s a quite bustling and busy USPS but I was able to get in and out in under 10 minutes. Very happy, excellent customer service! :)
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December 2024 by CHIP
4:40 it was already closed
