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March 2024 by Blue Sky
See YouTube video ..ignorant people as to filming in post office
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March 2024 by Jaclyn Li
This place is the worst Post Office in Solano County. Not only most of their mail people are lazy, they will make all the excuses to not deliver anything from the mail and packages, the customer service is horrible too. A lot of people are waiting for their bills, letters and medications that are either going missing or delivered to the wrong address. They would even say they attempted to deliver packages when they forget that most houses now a days has cameras and ring doorbells that can record them. Unfortunately, the one who manages this office lack the understandings of what they signed up for when they wanted to work there. Shame on all of you and don't work for OT if all you're going to do is sleep.
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March 2024 by Indira gilbert
They never answer and if they answer, very rude supervisor answered me once so impatient and rude
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March 2024 by Lee Hunt
Under staffed, and always takes forever at this location. Just hire more people please
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March 2024 by Karen S.
Usually long lines if you go in the afternoon. Otherwise customer service is excellent and very knowledgeable.
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March 2024 by Ken Truong
This place offers the worst customer service I have ever experienced. Long lines are one thing, but once you reach the front counter, it's even worse. The two ladies at the front treat you terribly. Their attitude makes it clear they truly hate their jobs, and they project that negativity onto you. They have zero knowledge about mailing and are not at all helpful; they seem to prefer not helping at all. I'll stay far away from this Post Office and go to Vacaville instead. Ask for Michael over there; the service is much better. They treat you like family in Vacaville.
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March 2024 by Tonya Alston
Very poor customer service.
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March 2024 by Danielle Green
Worst post office ever. They lied and said they attempted to deliver my package. I know it to be untrue because I have a ring on my door and they never came at all. I’m very frustrated and upset.
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March 2024 by Mindy Stevens
Do not come here for walk in passports because they make the rules up as they go along. The website says walk ins 2-3 pm.What they actually do is come out at 1 pm and take 4 people to schedule appts between 2-3. Refuse to see anymore than 4 people. Everyday this number changes. They also only do walk ins Wed-Fri. Again their"rule."No where does it say these "rules" on the website to schedule. There isn't anyone to even call to discuss the process so you can be prepared. Instead you have to just show up and waste your time. Good thing no one has lives.I'm sure this review won't be acknowledged by the post office but hopefully it helps others from wasting their time.Just a quick recap if you need walk in hours for passports at this location:1. Wed-Fri only2. Show up well before 1pm. The 4th person today had been there since 1130.3. Line starts on left side once entering the main door. There's a white paper explaining their "rules" on the side of a cabinet.Hope this helps someone!
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January 2024 by Jazimeka Johnson
This office never answers the phone. I am starting to realize nobody works here. I had to call a different USPS to find out why the deliver driver did not pick up my package. I was going to post the video of showing the guy put my mail in the mailbox and not picking up the package. I don't want him to lose his job but at least do his job. Thanks to the Suisun USPS for finding out why the mail carrier did not pickup my package. This place is sorry. At least have a chat now online to better assist the customers. This is just ridiculous at this point.
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January 2024 by Ali Soleymanzadeh
Friendly.
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December 2023 by Autumn Hooper
USPS drivers are severally lazy and will put it to pick up to avoid giving your packages which you pay to have delivered. Maybe they need to “refresh” people on ethics and basics.
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September 2023 by Mrs L.
I will not return to the postal office. Rude to customers & unprofessional. Long wait times
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September 2023 by Mr L.
My wife went here to do our daughters passport and the woman helping her out was being really loud with her personal information. She was projecting her voice for everyone to hear and was making comments that made her feel really embarrassed honestly I would rate 0 stars if I could, however cliche that sounds.
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September 2023 by Joshua Barnes
The most abominable postal service I’ve ever encountered across New York, Los Angeles, the Bay Area, and Maryland. Completely abandoned a mail forwarding order and sent mail back to the sender. Criminally negligent.
