PostalAnnex+ in Fallbrook is highly praised for its friendly, helpful, and professional service. Customers appreciate the staff’s patience, kindness, and willingness to answer questions, making shipping and postal tasks easy and pleasant. The owner and staff, including long-time employees, are described as caring, knowledgeable, and efficient, often going above and beyond to assist with packages, passport renewals, and other services. Many reviewers highlight the convenience of shipping and pickup, noting that the store is a reliable and friendly alternative to other local options. Despite occasional wait times, customers find the courteous and helpful attitude of the staff makes the experience worthwhile. The store’s welcoming environment and excellent customer service encourage repeat visits, with some customers expressing that they prefer PostalAnnex+ over other postal stores. Overall, PostalAnnex+ is regarded as a trustworthy, friendly, and efficient place for all shipping and postal needs, making routine tasks much more enjoyable.
The owner was knowledgeable, professional, kind, and extremely helpful with my passport, renewal and photo. I highly recommend recommend this facility for all services.
December 2023
I had to send an important UPS package the other day, and the service here was prompt, and polite. I had a prepaid label, so all I needed to do was pick up an envelope and ship it off. This is a great little shipping store here in Fallbrook. I will definitely use it again when I need to ship something out.
April 2023
Mr. Rick and his staff are wonderful. Helpful, cheerful, and fun.
