The United States Postal Service location at 747 S Mission Rd is a reliable and customer-focused post office that offers a range of services including mail and package delivery, passport processing, and the sale of holiday stamps. Recent reviews indicate a noticeable improvement in the staff's friendliness and efficiency in 2024, with customers noting faster service and a more welcoming atmosphere. Many appreciate the staff's helpfulness, professionalism, and willingness to go above and beyond—whether it’s resolving package issues quickly, finding misplaced mail, or assisting with urgent deliveries during deployments. Customers often describe the staff as friendly, kind, and attentive, creating a sense of a "family-like" environment. The location is praised for its ability to meet customer needs, exceed expectations, and provide excellent service even in busy times. Overall, the post office is seen as a trustworthy place for mailing, package handling, and passport services, with continued positive feedback about the staff’s helpfulness and the improved service quality.
I have schedule TWICE a passport appointment ahead of time, online and both times I get a call that the passport person didnt show up. This happened 2 times, less than a month away. Don't schedule your passport appointments here. They are not reliable
April 2025
I’ve been coming to this post office for years and the staff have always been friendly and helpful. They stay calm and professional, even when dealing with tough customers. It does get busy sometimes, especially right before closing, but they work hard to keep things moving.
February 2025
This post office has seemed to improve in 2024. The staff seems a little friendlier and a lot less ‘grumpy’. Service a tiny bit faster and more than 1-2 people on the desk if it gets busy. I might stop going to the Bonsall PO and return to the Fallbrook PO if this trend continues!
