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“Maybe the best customer service I've ever received. I was in a flood of decisions when I arrived and wound up having such a nice chat with Shannon, who helped solve all of my indecision!”
Hardware Stores
Hardware Stores
“I have lived in Santa Cruz County for almost 40 years and I visited this store for the first time today needing 4 metric bolts. It instantly reminded me of many hardware stores I went to a kid growing up with. The nice lady at the counter helped me find their metric bolts and despite the selection being limited, I got exactly what I needed. I even told her checking out that I wasnt sure if they were going to work and I was right down the street, so she told me not to pay and bring them back if they dont work, or just drop the money off later if they do.
They worked so I came back, paid for bolts and bought some pants [I can never find 36x34's in the colors I want but they had them] to support this rad old school business.”