“The best Customer Service I have ever experienced at any UPS store! The folks are incredibly relational, helpful, kind and knowledgeable. I love the full service available and have used passport photos shipping, mailing. I couldn’t be happier and I will not go to any other UPS store!”
“I had the pleasure of working with River Plate for several years, and they consistently exceeded my expectations in every area of logistics and customer service. Their communication was always clear, proactive, and dependable — a rare quality in the shipping and supply chain world.
What truly set them apart was their commitment to reliability. Whether it was day‑to‑day fulfillment, last‑minute changes, or unexpected challenges, they handled everything with accuracy, professionalism, and a solutions‑focused mindset.
Their team genuinely cares about their clients, and it shows. They don’t just move boxes — they build trust, streamline operations, and make you feel confident that your freight is in the best possible hands.
If you’re looking for a logistics partner who values transparency, speed, and top‑tier service, I can’t recommend them highly enough. They were an absolute asset to our business, and anyone would be lucky to work with them!”
8:30AM - 6:30PM
530 East Los Angeles Avenue Suite 115, Moorpark
Shipping Centers
“This UPS Store is located in a very accessible location in Moorpark. The entire staff is so helpful, friendly and knowledgeable. I’ve been in there several times for different reasons, from Amazon returns to passport renewal. All transactions have been quick and professional. If you need to mail something or have an Amazon return, this is a fast and easy place to do it.”
8:00 AM - 6:30 PM
91 W Easy St, Simi Valley
Shipping Centers
“I had a truly outstanding experience at the UPS store, where the customer service went above and beyond my expectations. The staff were not only attentive and thorough in answering all of my inquiries but also exceptionally kind, assisting me in packaging my items with care. I'm deeply thankful for their support and highly recommend their services.”
“I had three large art pieces to ship and it was more than I could DIY, so I went to The Box Stop. I was nervous because the art pieces (two paintings and a framed needlework) were not expensive, but were created by family members and are irreplaceable. The two men who helped me (sorry, I didn't get their names) handled the art so carefully and explained how it each piece would be safely packed and shipped that I felt my special things were in good hands. When the boxes were received on the other end, my auntie was impressed by how well the pieces were protected and packed. Thank you for preserving my family treasures!”
2:30 - 4PM 9AM - 1PM
652 North Main Street, Piru
Shipping Centers
“Very friendly people working at our local post office. When I found out we don’t get mail delivered and instead have a P.O. Box, I thought it was going to be a total pain to get mail, and I couldn’t have been more wrong! Thanks for making this so easy for us!”
“The gentleman who helped us was incredibly kind, patient, and professional. He took the time to explain everything clearly and made what could have been a stressful process feel easy and smooth. It’s rare to come across service like this anymore. I highly recommend this business and will definitely return if I need notary services again. This is the kind of service that deserves recognition! Thank you.”
“I like my little post office. They must have hired a new clerk or 2, because every time I go in, they are kind (not like these 5 year old reviews). Sometimes there is a wait, but never a very long one. I would rather go here than all the way to Camarillo where they are always busy.”
“Was running late today and needed to pick up a (re-routed signature required) package, but unfortunately got there as they closed. The clerk there was dealing with wet carpet and dryers, but was still kind enough to let me in and pick up the package. I frequent this location and everyone I’ve dealt with is always helpful and professional, so I’m not sure why there are negative reviews. My guess is these bad reviews come from people who are just new to a process or are just having a bad day and looking to project their issues on someone at UPS. Thanks for the great service and kindness today UPS- First/LA!”
“I have had a PO Box here for about two years. These people perform an amazing amount of work with a minimal staff. I have received nothing but great service here and recommend this Post Office over any other I have worked with before.”
“Adriana Serrano was AMAZING! She went above and beyond with helping me find my package. She never left me alone and walked me through the whole process to find where my package was left. Once we figured out where my package was, she went out and looked for the package herself! After about a day, she called me back and let me know that my package was waiting for me in the office. I couldn’t hold my excitement and cried infront of her. I love Adriana don’t lose her!! She is the best!!”
10AM - 5:30PM
225 Simi Village Drive, Simi Valley
Shipping Centers
“I recently visited the USPS location in Simi Valley and had a very good experience. I needed to take care of some mailing and shipping, and everything went smoothly from the moment I walked in. The staff was helpful, professional, and willing to answer my questions. I especially appreciated that they took the time to explain the available options instead of simply processing the transaction and moving on. The office was clean and organized, and even though a post office can get busy, the employees continued working efficiently and kept things moving. I know USPS locations can sometimes have long lines, especially during busy hours, but my visit was much better than I expected. The service was straightforward, and I was able to get everything done without unnecessary complications. I also like that USPS offers so many useful services in one place, including shipping packages, mailing letters, buying postage, PO Box services, and other everyday postal needs. The employees deserve credit for dealing with different customers and different requests throughout the day while still maintaining a professional attitude. Overall, I’m very satisfied with my experience at this Simi Valley USPS. It was convenient, efficient, and much easier than I expected. Thank you to the staff for the helpful service and for making my visit smooth and stress-free. I will definitely come back whenever I need to ship or mail something in the future. Five stars from me!”
“The young lady that does customer service is a delight! So thoughtful and kind. She is the forgotten art of great customer service. Always a pleasure to do business here. This young lady deserves a raise and praise!”