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9AM - 5PM
1000 E Bidwell St, Folsom
Banks
“Moved to the West Coast, knowing we were leaving our bank, BMO Harris, behind. Thank God we could do direct deposit and online banking, but we celebrated when we found out they bought Bank of the West! Hello, old friend! I had a problem and came to this location, and they resolved it in less than 10 minutes. Thank you, guys!! Efficient and straight to the point. From identity theft to car loans, BMO has handled it beautifully for us for 15 great years!!”
“Certainly! Here’s a polished review:
“I had the pleasure of working with Nick Abramovich at Tri Counties Bank, and I cannot recommend him highly enough. Nick is incredibly professional, knowledgeable, and attentive to detail. He went above and beyond to ensure all my banking needs were met with ease and efficiency. His personalized approach and genuine care for his clients set him apart from anyone I’ve worked with before. If you’re looking for exceptional service and a banker you can trust, Nick is the one to call!””
“I was hesitant to try the new Folsom Branch since I have been using the Rancho Cordova and Fair Oaks Branches & doubted I'd be as happy with the staff, but they're all just as wonderful! Domonique Simpson helped us with our loan by email & I recommend her, all the tellers, and the new mobile app 100%! There's almost never any need to go into the Branch, but it's still great to have that option. I was able to deposit checks and get a new ATM card in just a few minutes! Thank you Sac CU!”
“Ive been happy with this branch. Overall id rate patelco as a 4. Its not as good as i remeber it being 10 years ago, but id take them over wells fargo or others any day.”
“Great bank service and very prompt! My family wired transfer money through the bank and the amount was received within a few hours. We are very satisfied and would like to continue services with the bank.”
9AM - 5PM
1012-1 Riley St, Folsom
Banks
“I have been banking with Chase for many years now. Every time I go into this bank I am greeted immediately. I've never had to stand around. Their customer service is delightful in store and over the phone. I am always helped as much as possible. They're patient and kind. Thank you for your service.”
“It turned out that I, as the customer, knew more about their procedures than their customer service representatives did. Due to their mishandling of my credit card transactions, I incurred extra penalties despite being assured otherwise by the representative. When I brought this concern to the supervisor, they completely ignored me in a pretty rude manner. I visited this branch once, but I won't be returning.
Upd. Their online customer care team reached out and resolved all my issues with great professionalism and care. Many thanks to them!”
“OMG I had the best experience today everrr! I mean it started off with bad news but the staff was very kind and patient! I'd highly reccomend this branch (:”
“This bank and the people who work at this branch are great! Always helpful and extremely knowledgable. I think the bad reviews must have been from before Andrew and the new crew came onboard.”
9AM - 4PM
200 Palladio Pkwy STE 2201, Folsom
Banks
“I bank at this location often and have had nothing but pleasant experiences. One of the personnel Lakshmi has gone above and beyond on more than one occasion - her care for her clients is very apparent! and now that we have a local celebrity working there from the TV show Bosch that is ice'ing on the cake :-)!”
9AM - 5PM
2475 Iron Point Rd Ste 110, Folsom
Banks
“I have never experienced such excellent customer service with such a complex task. Reyna and Daniel have been so patient and honest with me about my used auto loan with Provident. This was my first auto loan and I was not very educated about it. They walked me through the process before hand so I knew what I was getting myself into. Then once I chose to go with them, they explained every step I had to take and were honest about how things worked. I highly recommend banking and loans with Provident. Thank you for your patience with me and all my questions. I'm so grateful I went with y'all!”
“I have been with Safe Credit Union since 2007. I stay with this bank because they have always met my banking needs. In years past, I have been very satisfied with the customer service I have received. I feel safe with Safe Credit Union Bank. .”
“Almost canceled my appointment today due to a family emergency. Dealing with such tragic news I did not even want to leave the house. But I was pressed for time 2 open up account because i'm refinancing. The minute I walked in I could see manny's energy. He was radiant and glowing. He was radiant and glowing.The customers he was assisting had huge smiles on their face!!Working with him was phenomenal. He is very humble and down to earth. Not only does he know his stuff but he shares information with you and let's you ask as many questions as you want. Today customer service doesn't exist. Manny takes his job serious and and provides excellent customer service.You are an asset to be to BofA!”
“We made an appointment to take care of a family member account. Erin was extremely helpful. All our questions were answered and she helped us file out almost the necessary forms...she was fantastic.”
Open 24 hours
49 NATOMA ST FOLSOM OFFSITE, Folsom
Banks
“I've been a G1 member for over 45 years. With the exception of one bad experience at the Rancho Cordova branch with a teller (who is no longer there) I've always received exceptional customer service. Naturally around the first of the month and holidays there's more of a wait. So I just avoid going in the branch at those times if I can. The Folsom branch has been consistently top notch. Tellers David, Judy and a Caucasian brunette whose name I don't recall have been particularly helpful, patient and understanding with my daughter whose job includes tips that take extra time to count. My transactions are less time-consuming and I've had only the most professional, efficient and courteous treatment. Thanks G1 ~ I appreciate your service!”
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“First Citizens bank has about 120 locations in California while Wells Fargo has 1,400. FCB is a large national bank but not a giant monster bank. Service falls somewhere in between a small local bank and a giant monster mega bank.FCB has their own website and they have their own way of creating an account, getting help signing in, setting up bill pay, and account transfers. Interbank transfers are a type of ACH and they charge for that.Each type of account has its own rules for fees. As with other banks they might charge for services. This is not unusual. Services include cash deposits or ordering coinage.They offer loans including commercial and building. Their rates might be competitive. Their process might be better than other banks. Their fees might be lower or more fair. Getting a loan will probably require opening an account and making deposits or having a minimum balance.Bankers at First Citizens do claim to provide better service. Customers should hold them accountable for that. I was offered to have a banker pickup my deposits on a weekly basis because the branch is 15-20 min away. I can text my banker if I have questions or concerns. Do they know everything about banking or business? No. Sadly, most bankers don't. One time I was at a different local bank and asked a teller about current events in money markets and she was not only clueless but completely uninterested. I guess you wouldn't expect the garbage man to be interested in what the best kind of garbage bags are.In summary, it's a bank. It does banking things.”