I cant stress how bad this chase bank is. Three different times I went in to do the same request. All three times it was different things they told me. The third time I was told they cant fulfill my request at all, when they clearly did it the first two times. Go to another chase bank location if you can.
December 2023
embarrassing to be a chase customer in folsom or el dorado hills horrible customer service
November 2023
Every one we met was friendly. Susan was genuinely nice and patient.