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“Staff is always very helpful, friendly, and respectful. Been here many times and always leave happy. Outstanding customer service in general. Big thanks to Kelly for helping me fix my dead key at no charge!”
“These guys always help with battery, iPhone and related issues. Usually it costs less than I expected. Best of all, as a 73 year old tech challenged guy, they never try make me feel ignorant. And I am!”
“Jay is always helpful, has always properly diagnosed and fixed my problems for reasoble prices. Plus he gets work done quick and doesn't have crazy wait times on availability.”
“Super awesome. I walked in with a bad battery, the owner was all like aah, so you need one of these? Rattled off the string of numbers... And tossed the needed new battery onto the counter, effortlessly. Stated the price, I handed him the cash and left happy.”
“Took my 08 Trailblazer here and the guy was nice, had me bring it in back for a lightly used battery to be put in. It took less than 30 minutes and was out the door at an amazing price. Not to mention he also replaced the bolts holding down the connectors free of charge. I was amazed and will take my business here whenever I need a battery.”
“Replaced the starter on a 2003 Honda Accord V6 with O'Reilly's lowest price version. William tested it, and the old one. But the test stand showed that the replacement starter was only engaging with the engine flywheel halfway. Which means that even if the replacement starter would have worked for a while, it could have easily caused a premature failure, by not fully meshing with the gear teeth on the flywheel as designed. So he found another replacement that did fully engage. Without William doing that extra testing, this probably have been a much more expensive and time-consuming failure in short order. THANK YOU!!!”
“I recently purchased a fuel injector, and upon opening it, it appeared to have been previously used. Admittedly, I was a bit frustrated, especially in the middle of replacing the part. However, that frustration quickly faded when I was greeted by one of your fantastic employees, Legend.
With a warm smile, a great tone, and prompt service, he completely turned my experience around. As a business owner myself, I recognize outstanding talent when I see it. Legend’s professionalism and attitude are rare — promote this young man and give him a raise soon, or another company surely will.
Thank you, Legend. I genuinely appreciate you.”
“Amazing service! I had my battery die on me late on a weekday evening, so I came into O'Reilly and they got it changed out for me on the spot! Highly recommend.”
“Been coming here for 8 years for all my different cars and Eugene has been the best. Took his time to help me and print out receipts for when I was ready to purchase my items. The patience was immaculate. I've been to other places and they'd easily get irritated so I'm thankful to Eugene. He deserves a raise and a promotion of you ask me. Thank you Eugene again.”
“Alex here is a cool cat and knows his stuff. Him and a coworker helped me by borrowing some tools from their tool cart, that way I could fix my car and get back on the road.”
“I walked in with no idea how to fix my car. spoke with a man named Kurt and I left there with a new part and the confidence to get the job done!
thanks again Kurt!”
“Thank you. To the gentleman who helped me out with a battery on December 6th at around 10 am. Came in for a battery check. He was very busy but took the time to help me and put in my new battery. So grateful as a single women needed help. Forgot to get his name but kudos!”
“Always receive great service at our Roseville store. There was a new employee Gus who was only there for 3 months and was really helpful. If he did not know an answer, he would ask. Appreciate employees like him.”
“Stopped by for an oil filter and windshield wipers. Santino was an excellent employee and was really helpful with any questions I had. He was really patient with teaching me how to take off and put on my new windshield wipers. I was very pleased with the service I got.”
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“I always get the batteries that I need here. Except this old phone battery. He is researching a place to find them because they are not being made anymore. Great service!”