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“From start to finish my order was completed quickly and perfectly done. I had a directory printed with both data and color photos and they were beautifully done. There were no delays and everyone who works there is helpful and fun to talk with. I can see they know their business and cover a lot of areas of expertise. Definitely 5 stars. Thank you More Than a Mailbox.”
“Went in quickly to return something to Amazon and to ship something to an Etsy seller who was going to create something from my dried funeral flowers for my dad. My brain wasn’t working well and the nice lady helped my boyfriend and I send everything off in less than 5 minutes I am so pleased!”
“This is the very best UPS Store anywhere and I have been to quite number of these stores. The staff goes above and beyond to help get your needs meet. I recommend this store to EVERYONE!!”
“I've been a customer here for over 2 years and they've helped me with everything from becoming my permanent mailing box, to shipping, to notary services. Everyone is so friendly, and help in so many ways with their long list of services.”
“I ship A LOT for work to many foreign countries. By far they customer service, shipping times and assistance at this location has been far superior to every other option I've used (all the main ones). Can't recommend them enough, especially if shipping out of country.”
“If you need to ship something internationally, this is your place. They have different shipping dates, prices, and courier services from which you can select. Excellent customer service, too! She was very friendly and professional. She was also very good at submitting all information correctly and quickly and was clear about all the shipping steps. It took significantly less time to complete all the information compared to any courier service I have used for international shipping. I will definitely be coming back!”
“This is the best UPS store in the Folsom area. Love the staff who are very sufficient and delivers great service. Wish the hours were longer but understanding that they too have a life away from this business. They are the Nicest staff in this business and always knowledgeable. Please have common sense when it comes to this type of business. Respect the staff because they care about us.”
“I was able to get in, find what I needed, and get out in a timely manner. Very quiet store. Nobody offered to help me or greeted me. Even the cashier didn't talk. The store was clean and it was easy to find what I needed. I wasn't wowed by the store but I will go back”
“As soon as I walked in I was greeted by very friendly Vijay ?he made which was initially, a very frustrating online purchase return a very pleasant experience. He found the right size size package for me and without me even asking chose the one to keep the cost down. I was very impressed with his friendliness and excellent customer service. If I have to use FedEx again I am definitely coming back to this location!”
“I had a great experience at this FedEx location recently. On Saturday 6/24 I came in once they opened to print three documents that I needed for my baby shower, also that same day. Although I should've came in earlier that week to get things done, but as a true procrastinator I waited until the last minute. Maria was by herself for about 30-35 minutes until another team member arrived. With a total of four customers and others who walked in after all of us, she was able to prioritize each person's needs and was able to effectively help each customer out. She helped me resize two files and print all three documents out. Without Maria's help, I wouldn't have been able to add these special details to my special day so thank you so much Maria! I will definitely return and hopefully be able to have Maria's help again.”
“Super impressed with the level of service at the Folsom CA post office!
Charles went above and beyond in helping locate a lost document.
It was inadvertently delivered to wrong slot and a neighbor dropped it at my home. Charles made the effort to drive to our neighborhood and search all 3 clusters and follow up daily, very impressive!!!”
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“After being turned down by 2 banks to have an Identity Verification notarized for my financial aid, I went to UPS where Jeanne was able to assist me. She turned my frustration around with her professionalism and how friendly she was. We vibed well, probably because we are both Leo's ?”