Staples in Folsom, CA serves the community of small businesses, remote workers, students, and parents by offering a range of services and products essential for work and learning. The store provides innovative printing, shipping, technology, travel, and recycling services, along with office supplies and some office furniture. Customers appreciate the convenience of getting items quickly, especially for urgent needs like passport photos or printed booklets, which are done with good quality and attentive customer service. Staff members like Jonathan and Kristin stand out for their helpfulness and friendly attitude, often going beyond expectations to assist customers. For example, Jonathan was praised for multitasking and making customers feel remembered and appreciated, while Kristin was noted for her exceptional service. Other staff members, including Dakota and Shawnee, received positive feedback for their patience and efficiency, especially with delicate tasks like taking passport photos or assisting with printing projects. While some customers feel the prices are higher than online options, they value the immediate access and local availability. The store's high-tech section has fewer items than in past years, and the overall store has a slightly dated feel, but it remains a reliable place for small businesses and individuals needing quick solutions. Staples in Folsom continues to serve as a helpful resource for the community, blending traditional services with personalized customer care.
I was able to get in, find what I needed, and get out in a timely manner. Very quiet store. Nobody offered to help me or greeted me. Even the cashier didn't talk. The store was clean and it was easy to find what I needed. I wasn't wowed by the store but I will go back
May 2024
Always helpful staff that know where the products are located.
January 2024
Kristin was most helpful--went far beyond the "call of duty," so to speak. If you need office supplies--this is the place to shop! Thank you, Kristin!!
