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“Bring back in store technicians and, somehow, someway senior plans should be discussed. Also discuss auto pay for the discount what method to use, checking account or debit card to receive discount”
“Im sharing the Exceptional Customer Service I received from Mobile Expert, Monse Juarez, on July 23, 2026 at 2pm. She was friendly, helpful, and knowledgeable. I was there to replace my old phone, due to it being dropped and not functional. Monse made the transition so smooth and activated my new phone. And it took 20mins. Im happy with my new phone and a truly satisfied Customer.”
“Sophia is an amazing help! I went in to switch my family over from Verizon which was a huge monthly savings. Unfortunately the process wasn’t as smooth as I had hoped due to how recently I had upgraded phones with Verizon. But Sophia truly owned the problem and followed through on assisting with completing the process and getting the applicable rebates submitted. She really showed what customer service is all about. Thank you Sophia!”
“Angie is the best! So knowledgeable, helpful, and patient. We needed an upgrade and she helped us decide which phone to get and which deal to apply, it was such a enjoyable visit.”
“Gerardo was very good. He was very knowledgeable about phones after my phone got stolen and lost. He was good to set up my my old account on my brand new phone without the original device. I highly recommend.”
“Spectrum is a company that protects the legal privacy rights of the people at the bottom. I made an agreement with my wife and son: In my home, I will use Spectrum's network, and others will use other network companies' networks. But suddenly one day, the son brought a worker into the house and claimed that he wanted to install the network. I thought he would act in accordance with our agreement, but installing two networks at the same time was inoperable, so my spectrum network was terminated by my son, and my spectrum mobile phone number also terminated the network connection. Later, I found this store and asked to continue paying the monthly network fee to keep the use of my mobile phone number. Why do I have to keep the spectrum network? Because he will indeed protect your privacy rights, even when he faces government law enforcement agencies such as the FBI. Thank you spectrum!”
“Mr Ernest, Ms.Angie Ms. Monse, and the manger Abel. We're great! I can back with a problem and they helped me immediately. I really appreciate there total service. ! Excellent!!”
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“We went in here for Activation of our Esim due to error on the app. We were attended by Armando. Very kind, professional and proactive sale representative. Extremely patient and juggling with multiple employees while attending us. Fully Satisfied and Happy with Boost Customer Service. I hope he gets a raise.”