“I ran into an issue with my new account and called the 800 number, and while they were helpful, I just wanted to talk to someone face-to-face to figure out my options. After I goofed up the online appointment system and showed up on the wrong day, Robert was understanding and helpful. He helped me understand my options and what I should do next. What I most appreciated was that he made recommendations based on what would work best for me, rather than just trying to make a sale.”
“Jen at this branch has always been there to help. I've gone to her for years until she was assigned to some other branch during the pandemic, I'm so glad that she's back.”
“Recently I need help to do a complimentary document notary, the branch manager Joyce did above and beyond to hear my feedback and address it in a very timely and professional fashion. It shows the caring for customer. I truly appreciate it.”
9AM - 5PM
909 E Hillsdale Blvd, Foster City
Banks
“When I got there, the lady in reception immediately asked me what I needed and then proceeded to check who of her coworkers was able to help me even though I didn't have an appointment. Aracely was available and she was really nice, explained everything to me, answered all my questions and help me through all the process. My problem was solved and they were all really nice.”
“Despite all of the negative reviews that a lot of in-person banking tends to get these days (I believe that people are impatient and don't like standing in line), I am here to say that I have always received stellar service at Wells Fargo, and namely, this branch. From the moment you walk in, you are greeted by friendly people. The tellers are all efficient and polite and professional. I never have to wait long in line, as they consistently have ample staffing. When problems arise, the manager(s) are always close at hand and eager to help out. This branch is convenient (lots of parking, central location, easy to get to, good accessible hours), clean, bright, and has a good layout that promotes quick service. I really hope that in-person banking never goes away, because, for some of us, interaction with a live, helpful, kind, and knowledgeable human being is priceless. There are simply services and questions that cannot be dealt with over the phone or online. Please save in-person banking! And Wells Fargo is great. This branch is particularly the best out of all the local ones (Hillsdale, downtown San Mateo, Belmont, downtown Burlingame, Broadway, etc). Foster City Wells Fargo branch is my go-to place for great service with a smile, and help with all of my banking needs & questions. I come here every week and the staff here feel like family/friends. They really deserve the recognition for all their hard, professional work!”
“VISA always has been and always will be My First Love. I hope to return to my Work family after sometime away. There's nothing else like this Company.VISA, "It's everywhere you want to be!"”